Complaints
Learn how to file a complaint against someone we license or report unlicensed activity.
Sign up for email updates: Registered tow truck operators (RTTO)
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Get email updatesNeed additional help? Here’s how to contact us:
Use the contact method that works best for you based on what you need help with.
Please note that our offices are closed on all major holidays.
License applications, renewals, and updates
Use one of these contact methods if you are applying for, renewing, or updating your tow truck operator license:
Phone
Call the Business Licensing Service at 360-705-6741.
Their call center is open Monday through Friday, 8:30 a.m. to 4:30 p.m.
Email the Business Licensing Service at BLS@dor.wa.gov
Fax
Send faxes to 360-705-6699. Be sure to include a cover sheet.
Mailing address
State of Washington
Business Licensing Service
PO Box 9034
Olympia, WA 98507-9034
Regulations and business practices
Use one of these contact methods if you have questions about business rules for vehicle transport and disposal:
Phone
Call us at 360-664-6466.
Our call center is open Monday through Friday, 9 a.m. to 4 p.m.
Email us at dealers@dol.wa.gov
Fax
Send faxes to 360-570-4953. Be sure to include a cover sheet.
Mailing address
Dealer Investigations
Department of Licensing
PO Box 9039
Olympia, WA 98507-9039
Abandoned RVs
Use one of these contact methods if you have questions about the Abandoned RV Program:
Phone
Call us at 360-902-0324.
Our call center is open Monday through Friday, 9 a.m. to 4 p.m.
Email us at AbandonedRV@dol.wa.gov