Complaints
Learn how to file a complaint against someone we license or report unlicensed activity.
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Get email updatesNeed additional help? Here’s how to contact us:
Use the contact method that works best for you based on what you need help with.
Please note that our offices are closed on all major holidays.
License applications, renewals, and updates
Use one of these contact methods if you are applying for, renewing, or updating your miscellaneous vehicle dealer sub-agency license:
Phone
Call the Business Licensing Service at 360-705-6741.
Their call center is open Monday through Friday, 8:30 a.m. to 4:30 p.m.
Email the Business Licensing Service at BLS@dor.wa.gov.
Fax
Send faxes to 360-705-6699. Be sure to include a cover sheet.
Mailing address
State of Washington
Business Licensing Service
PO Box 9034
Olympia, WA 98507-9034
Regulations and business practices
Use one of these contact methods if you have questions about business rules:
Phone
Call us at 360-664-6466.
Our call center is open Monday through Friday, 9:00 a.m. to 4:00 p.m.
Email us at dealers@dol.wa.gov.
Fax
Send faxes to 360-570-4953. Be sure to include a cover sheet.
Mailing address
Dealer Investigations
Department of Licensing
PO Box 9039
Olympia, WA 98507-9039
E-permits
Use one of these contact methods if you have questions about E-permits:
Phone
- Accessing the E-permits system: 360-664-9698
- License eXpress for E-permits users: 360-902-3900 (TTY: call 711)
- Paper E-permits for vehicle dealers: Call your local vehicle licensing office
Our call center is open Monday through Friday, 9:00 a.m. to 4:00 p.m.
- Accessing the E-permits system: DRIVESHelp@dol.wa.gov
- E-permits application questions: dolvvoassignments@dol.wa.gov