Complaints
Learn how to file a complaint against someone we license or report unlicensed activity.
Need additional help? Here’s how to contact us:
Please note that our offices are closed on all major holidays.
Phone number
Call us at 360-664-6611.
Our call center is open Monday through Friday from 9:00 a.m. to 4:00 p.m.
Email us at security@dol.wa.gov
Mailing addresses
Be sure you use the correct mailing address based on what you're trying to do.
Forms with payments
Private Security Guard Program
Department of Licensing
PO Box 35001
Seattle, WA 98124-3401
Mail without payments
Private Security Guard Licensing
Department of Licensing
PO Box 9649
Olympia, WA 98507-9649
FedEx, UPS, and USPS
Security Guards Program
Department of Licensing
1125 Washington Street
Olympia, WA 98501-2283