Complaints
Learn how to file a complaint against someone we license or report unlicensed activity.
Professional and business licensing online processing delay
We're experiencing delays in processing paper applications. This impacts our ability to process both new and renewal requests. We're working diligently to resolve this issue. We appreciate your patience and understanding during this time.
Need additional help? Here’s how to contact us:
Please note that our offices are closed on all major holidays.
Phone number
Call us at 360-664-6486.
Our call center is open Monday through Friday from 9:00 a.m. to 4:00 p.m.
Email us at DOLtimeshare@dol.wa.gov
Mailing addresses
Be sure you use the correct mailing address based on what you're trying to do.
Forms with payments
Timeshares Program
Department of Licensing
PO Box 3777
Seattle, WA 98124-3777
USPS
Timeshares Program
Department of Licensing
PO Box 3917
Seattle, WA 98124-3917
FedEx and UPS
1125 Washington Street, SE
Olympia, WA 98504-2283