License Express for Vehicle Businesses

License Express for Vehicle Businesses

Use this guide to learn how to navigate through your License Express for Business account.

warning

We're updating our user guides

We recently upgraded the License Express portal and are still updating our user guides. FYI, screenshots in this guide might not match what you see in the system.

We offer you the option to conduct business online, through License Express. This guide outlines the steps to help you navigate through your License Express account. 

Table of Contents

Table of contents

Use this guide to learn how to navigate through your License Express for Business account.

warning

We're updating our user guides

We recently upgraded the License Express portal and are still updating our user guides. FYI, screenshots in this guide might not match what you see in the system.

Account setup and maintenance

Account setup and maintenance

Register for a new License Express for business account

Register for a new License Express for business account

This guide is for new business customers who have never used License Express, and only for those setting up an account for their business.

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

Part 1: Gather the required information

To set up your account, you’ll need all the following information:

  • Your Unified Business ID number (UBI) for Washington

Part 2: Create a username and password for License Express

First, you must create a License Express account for your business.

  1. Go to the License Express login page and choose the “Create account” button.
     
    Descriptive
  2. Choose the “License Express for business” radio button and choose the “Next” button.
  3. Enter your “First name” and “Last name” and choose the “Next” button.
  4. Enter the Username you want to use.
  5. Enter your “Email” and “Confirm email.” Choose the “Next” button. We’ll send an email to that address with a link to activate your account.

    Note: If necessary, you can set up other License Express accounts using the same email address in the future.
     
  6. Enter your “Password” and “Confirm password” that you want to use and choose the “Register me ” button. The page will show a confirmation message.
  7. Open the link in the email we sent you. Check your junk or spam folder if you don’t see the email.
  8. Enter the username and password you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we’ll automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Under “Choose Method,” choose your email address. You’ll only be able to see part of the address.
  2. You’ll get an email from SAW with a verification code. Enter the last 6 digits after the dash of that code and choose the “Submit” button.
     
    Decorative
  3. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a computer that is public or that you share with anyone else. Choose the “Submit” but

Part 4: Finish setting up your License Express account

At this point, you’ll be logged in to License Express for Business. Now you’ll need to provide information for your account. License Express will automatically enter your name and email address.

  1. Select your “phone number type” from the dropdown menu. Enter your phone number and your extension (if applicable). Choose the “Next” button.
  2. Enter your address information: License Express will automatically select “USA” from the “Country” dropdown menu.
    1. License Express will automatically select “USA” from the country dropdown menu.
    2. Enter your street address.
    3. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
    4. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
    5. Optional: Enter your unit number.
    6. Enter your city.
    7. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
    8. Enter your zip code.
    9. Choose the “Next” button.
  3. Next verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:
    1. If our suggested address is correct, choose that option.
    2. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
    3. Choose the “Next” button.
  4. Next you will need to read the access agreement. Once you’ve read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.
  5. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Don’t use the “Back” button in your browser.
  6. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.

When all your information is correct, choose the “Submit” button.

Part 5 Reset Your Account Password

Follow the process below to reset your password. The Department of Licensing sends you an email to the address you provide. Wait 20 minutes before logging in with the new temporary password if your account locks.

  1. Go to the License Express login page and choose the “Forgot password?” hyperlink.
  2. Enter the Username and Email and choose “Reset my password.”
  3. Choose the “Back” button to return to the login screen.
  4. Check your email account to get the new temporary password and type it when logging in, do not copy and paste.

Generate access codes for managers and employees

Generate access codes for managers and employees

This guide is for new business customers who have registered their License Express account but need to generate access codes for managers and employees.

Part 1: Gather the required information

You will need the following information about your managers and employees:

  • Names
  • Access level

Part 2: Generate access codes for managers and employees

This section explains how administrators and managers generate an access code for new managers or employees, how to change access, and how to remove access.

The administrator is responsible for generating access codes for their managers or employees and managing users who have access to the account. The system allows only one administrator per business.

Note: A Manager performs actions and manages users. An Employee performs actions but cannot manage users.

Note: License Express automatically sends you an email with the access code, which you can then send to an employee or manager. The employee/manager accesses the Correctional Facility account using this access code. You will also need to provide the employee/manager with the State or Federal ID and Correctional Facility ID account number. Access codes expire 24 hours after they are created.

Manage User Access

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard choose the “Create new user access code” hyperlink.
  4. Select your access level from the “Access Level” dropdown menu and choose “Next.”
  5. You can now review the request and choose “Submit.”
    1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
    2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
    3. From the main dashboard choose the “User List” hyperlink.
    4. Choose the “Change Access” or “Remove Access” hyperlink in the row for the user you want to manage.
    5. Next you need to complete the following steps based on your selection:

Change Access

  1. Select the appropriate option from the “New User Access Level” dropdown menu.
  2. Choose the “Next” button.

Remove Access

  1. Choose the “Remove user’s access” checkbox.
  2. Choose the “Next” button.
  3. Now review the request and choose the “Submit” Button.

Contracted plate search

Contracted plate search

Apply for a contracted plate search account

Apply for a contracted plate search account

This guide is for new customers who have registered their License Express account but haven’t added a Contracted Plate Search account to their License Express account.

You must set up a License Express account before you can add a Contracted Plate Search account.

Part 1: Gather the required information

To apply for your Contract Plate Search account, you will need the following information:

  • Your UBI, TIN or EIN #
  • Account ID
  • Contractor’s contact information
  • Your organization’s information
  • You may also need copies of various documents such as professional licenses, contracts, and business license.

Part 2: Apply for a Contracted Plate Search Account

If you are a new Contracted Plate Search (CPS) account user and already have a finalized contract with the Department of Licensing (DOL), then you can use this process to apply for account access. The person who applies for the CPS account is the account administrator (usually the contract manager). The administrator handles generating access codes for their managers or employees and managing users who have access to the account.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard choose the “Apply for a new Contracted Plate Search account” button.
  4. Make sure you have the required information (UBI, TIN or EIN #, Account ID, contractor’s contact information, your organization’s information. You may also need copies of various documents such as professional licenses, contracts, and business license) and choose “Next.”
  5. Enter the Company/Agency Name, Contract Contact/Manager name, Phone Number, Email Address, and choose the “Next” button.
  6. Select the appropriate option from the “Choose an entity type” and “Choose an identifier” dropdown menu.
  7. Enter the applicable ID number.
  8. Next you will want to describe your primary business activity and how you will use the information contained in the records in the text field and choose the “Next” button.
  9. Select the appropriate option from the “Business Area” dropdown menu and choose the “Next” button.
  10. Select your country, if applicable.
  11. Enter your street address and select the unit type, if applicable.
  12. Enter your city and select the appropriate option from the “State dropdown” menu.
  13. Enter your zip code and choose the “Next” button.
  14. Now you can verify your address is correct and choose “Next.”
  15. Choose the “Same as physical address” checkbox or enter mailing address information and choose “Next.”
  16. Choose all the following checkboxes and buttons that apply to your business:
    1. Choose the “I represent a government agency checkbox,” if applicable, and select Yes or No to answer the question “Do you agree the information you receive will only be used in an official capacity and solely for carrying out the functions of your agency?”.
    2. Choose the “I represent a Washington State business” checkbox, if applicable. You will need legible copies of the following:
      1. Your current business license.
      2. Any/all professional licenses you have.
    3. Choose the “I represent a business outside Washington State” checkbox, if applicable. You will need a copy of either of the following:
      1. Your current business license.
      2. A letter with the signature of the owner/authorized representative indicating you are their agent. The letter must include your Employer Identification Number (EIN) or your Taxpayer Identification Number (TIN).
    4. Choose the “I am a process server” checkbox, if applicable. You will need legible copies of the following:
      1. Your current business license.
      2. Any/all professional licenses you possess.
      3. Registration for county jurisdictions.
  17. After your selections, choose the “Next” button.
  18. Choose all the checkboxes that apply to your business:
    1. Choose “I represent a non-profit organization/corporation,” if applicable. You will need a legible copy of one of the following:
      1. Your articles of incorporation filed with the Secretary of State.
      2. Your tax-exempt status from the Internal Revenue service (501) (c)(3).
      3. Other documents reviewed and approved by the Department of Licensing Public Records Officer.
      4. Select the appropriate document to provide information from the dropdown menu, if applicable.
      5. You will also need a letter with the signature of the business owner or authorized representative showing you are their agent.
    2. Choose “I represent a date broker/reseller,” if applicable. You will need a legible copy of your current business license and the following:
      1. Subscriber roster (fillable at the next step).
      2. Subscriber agreements.
    3. Choose “I am an attorney,” if applicable. You will need legible copies of the following:
      1. Your current business license.
      2. Your current bar card.
    4. Choose “I am a private investigator,” if applicable. You will need legible copies of the following:
      1. Your current private investigator license.
      2. Your current business license.
  19. Choose the “Next” button.
  20. Choose the appropriate “Upload” hyperlink(s).
  21. Enter the description, choose the “Choose File” button, select the appropriate “file,” choose the “Open” button, and choose “OK.”
  22. Choose the “Next” button.
  23. After reviewing the “Summary” screen and choose the “Submit” button to proceed or the “Previous” button to make changes.
  24. Finally, you can choose the “Continue” button to return to the “Add vehicle services account” page.

Request access to a contracted plate search account

Request access to a contracted plate search account

This guide is for new customers who have registered their License Express account but haven’t requested access for a Contracted Plate Search account.

You must set up a License Express account before you request access for a Contracted Plate Search account.

Part 1: Gather the required information

To request access, you’ll need the following information:

  • Contracted Plate Search account number, provided by DOL.

Part 2: Request access to a Contracted Plate Search Account

When the Department of Licensing lets you know that they approved your contract, the administrator must first request access. Use the following process to request access. The system allows only one administrator per business.

  1. Go to the License Express login page and choose the “Create account” button.
    Descriptive
  2. Choose the “License Express for business” option and choose the “Next” button.
  3. Enter your “First name” and “Last name” and choose the “Next” button.
  4. Enter the “Username” you want to use.
  5. Enter your “Email” and “Confirm email”. Choose the “Next” button. We will send an email to that address with a link to activate your account.

Note: If necessary, you can set up other License Express accounts using the same email address in the future.

  1. Enter your “Password” and “Confirm password” that you want to use and choose the “Create account” button. The page will show a confirmation message.
  2. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.
  3. Enter the “Username” and “Password” you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Go to the License Express login page and enter your Username and Password and then choose the Login button.
    Descriptive
  2. Under “Choose Method,” choose your email address. You will only be able to see part of the address.
  3. You’ll get an email from SAW with a verification code. Enter the last 6 digits of that code in the field after the dash and choose the “Submit” button.
  4. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.

Part 4: Finish setting up your License Express account

At this point, you’ll be logged into License Express for Business. Now you’ll need to provide information for your account. License Express will automatically enter your name and email address.

  1. Select your phone number type from the dropdown menu. This automatically defaults to Business. Enter your phone number and your extension (if applicable). Choose the “Next” button.
  2. Enter your address information: License Express will automatically select “USA” from the country dropdown menu.
    1. License Express will automatically select “USA” from the country dropdown menu.
    2. Enter your street address.
    3. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
    4. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
    5. Optional: Enter your unit number.
    6. Enter your city.
    7. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
    8. Enter your zip code.
    9. Choose the “Next” button.
  3. Now you need to verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:
    1. If our suggested address is correct, choose that option.
  4. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
  5. Choose the “Next” button.
  6. Next read the access agreement. Once you have read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.
  7. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Do not use the “Back” button in your browser. When all your information is correct, choose the “Submit” button.
  8. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.

Part 5:Request Access to a Fleet Account

The person who applies for the Contracted Plate Search account is the account administrator. The administrator is responsible for generating access codes for their managers or employees and managing users who have access to the account. The system allows only one administrator per business.

  1. From the main dashboard of your License Express account choose the “More” tab.
  2. Under the “Vehicle Services” heading choose the “Request access to Vehicle-related services” hyperlink.
  3. Choose the “Request access to a Contracted plate search account” hyperlink.
  4. Select your access level from the “Access Level” dropdown menu.
  5. Now you need to complete the following steps based on your access level:

Administrator access

  1. Choose the ‘I'm the owner or supervisor’ radio button if you are the business owner. This takes away the required fields below the “Owner Contact Information” section.
  2. Enter the contract expiration date and choose “Next.”
  3. Choose the “Upload” hyperlink to attach a copy of your DOL contract or subscriber agreement, in the “DOL contract” row. Enter a Description, choose the “Choose the File” button, select the “file,” choose “Open,” and choose the “OK” Button.

Manager or Employee access

  1. Choose the “I'm not the owner or supervisor” radio button.
  2. Enter the appropriate answer in the “What’s your role in the organization” field.
  3. Enter your name, phone, and email address, and choose the “Next” button.
  4. Enter the access number the Administrator or Manager provided you and choose the “Next” button.

    Note: Access codes expired 24 hours after creation.
     
  5. Review the “Summary” screen and choose the “Submit” button to proceed or the “Previous” button to make changes.
  6. To print the transaction confirmation, choose the “Print” button, or choose the “Continue” button to return to the “Add vehicle services account” page.

You have successfully registered for a Contracted Plate Search account. Administrators will receive an email once DOL approves your access request.

Search for a vehicle or vessel

Search for a vehicle or vessel

This guide is for new customers who have registered their License Express account and now want to search for a vehicle or vessel record.

Part 1: Gather the required information

To search for vehicle or vessel records you’ll need the following information:

  • Plate numbers
  • VIN numbers
  • WN numbers
  • HIN numbers
  • Individual names
  • Business names

Part 2: Search for a Vehicle or Vessel

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard choose the “Vehicle Search,” “Vessel Search,” or “Name Search" hyperlink for the appropriate search type. Depending on your business type and the terms of your contract, you may not have access to the “Name Search”.0 function.
  4. Now you will need to complete the following steps, based on your search type selection:
    1. Vehicle Search
      1. Choose the “VIN” radio button or “Plate” radio button.
      2. Enter the Vehicle Identification Number or Plate.
    2. Vessel Search
      1. Choose the “HIN” radio button or “Reg #” radio button.
      2. Enter the Hull Identification Number (HIN) or Boat Registration Number.
    3. Name Search
      1. Choose the “Business” radio button or “Individual” radio button.
      2. Enter the business name or last name.
  5. Next, select the appropriate option from the “Permissible Use Reason” dropdown menu.
  6. Enter the court name and court case/docket #, if applicable.
  7. Enter the name, select “Yes” or “No” for the attorney or private investigator question, and enter the occupation, if applicable.
  8. Choose the “Search” button.
  9. If you need to view all information related to the individual or business, choose the “View” hyperlink on your search results.
  10. Now you can choose the “Print Certified View” button to print all information related to the vehicle. Alternatively, choose the “Close” button to return to your search results.
  11. To start a new name search, choose the “New Search” button.

Insurance loss

Insurance loss

Apply for an insurance loss reporting account

Apply for an insurance loss reporting account

This guide is for new customers who have registered their License Express account and now want to apply for an insurance loss reporting account.

Part 1: Gather the required information

You’ll need the following information to apply for an insurance loss report account:

  • UBI
  • TIN or FEIN #
  • WAOIC number
  • NPN or NAIC #
  • Contact information
  • Insurance company information
  • Copy of WA OIC license certificate
  • Copy of your driver license

Part 2: Apply for Insurance Loss Reporting Account

If this is the first time, you’ll use your UBI for destroyed vehicle insurance reporting, use this process to apply for account access. The person who applies for the Insurance Destroyed Reporting account is the account administrator. The administrator handles generating access codes for their managers or employees and managing users who have access to the account. The system allows only one administrator per business.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard you can choose the “Apply for a new Insurance Loss Reporting account” hyperlink.
  4. You will want to review the Introduction information section. Make sure you have the required information and choose “Next.”
  5. You will want to review the Introduction information section. Make sure you have the required information and choose “Next.”
  6. Next, select the appropriate option from the “Id type” dropdown menu and enter the Id.
  7. Select the appropriate option from the “Business type” dropdown menu and enter the WAOIC #.
    1. Insurance Companies - Enter the NAIC#.
    2. Agents or Brokers - Enter the NPN.
  8. Enter the business name and the DBA, if applicable, and choose the “Next” button.
  9. Select your county from the “Country” dropdown menu, if applicable.
  10. Enter your street address, select the unit type, if applicable, and enter the city.
  11. Select your state from the “State” dropdown menu, if applicable, enter the zip code, and choose “Next.”
  12. Next, verify the address and choose “Next.”
  13. Enter your contact’s name and title, if applicable.
  14. Select the appropriate option from the “Phone Type” dropdown menu, enter the phone number and extension.
  15. Enter and confirm your email address and choose the “Next” button.
  16. Agent and Broker—Complete the following fields for the insurance companies(s) you will be reporting on behalf of:
    1. Enter Insurance Co and the NAIC#.
    2. Enter the contact’s name, title, email, and phone number.
    3. Enter the street, city, state, and zip code.
    4. Choose the “+ Add another company” hyperlink, if applicable.
  17. Choose the “Next” button.
  18. Choose the “Upload” hyperlink to attach a scanned copy of your driver license or other government issued ID, in the “Driver License” row. Enter a description, choose the “Choose File” button, select the file, choose “Open,” and choose the “OK” button.
  19. Choose the “Upload” hyperlink to attach a copy of your Washington Office of Insurance Commissioner certificate, in the “WA OIC license” row. Enter a description, choose the “Choose File” button, select the file, choose “Open,” and choose “OK.”
  20. After reviewing the “Summary” screen, choose the “Submit” button to proceed or choose the “Previous” button to make changes.
  21. Finally, you can choose the “Print” button to print the transaction confirmation or choose the “Continue” button to return to the Add vehicle services account page. You have successfully applied for an Insurance Destroyed Reporting account.

Request access to an insurance loss reporting account

Request access to an insurance loss reporting account

This guide is for Vehicle business customers to register for a new License Express for business account with the Department of Licensing (DOL).

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

Part 1: Gather the required information

You’ll need the following information to request access to an Insurance Loss Report account:

  • Correct Access level
  • Correct ID Type
  • ID number
  • WAIOC #
  • NAIC# or NPN.

Part 2: Create a username and password for License Express

First, you must create a License Express account for yourself.

  1. Go to the License Express login page and choose the “Create account” button.
     
    Descriptive
  2. Choose the “License Express for Business” option and choose the “Next” button.
  3. Enter your “First name” and “Last name” and choose the “Next” button.
  4. Enter the “Username” you want to use.
  5. Enter your “Email” and “Confirm email”. Choose the “Next” button. We will send an email to that address with a link to activate your account.
  6. Enter your “Password” and “Confirm password” that you want to use and choose the “Create account” button. The page will show a confirmation message.

    Note: If necessary, you can set up other License Express accounts using the same email address in the future.
     
  7. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.
  8. Enter the “Username” and “Password” you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Go to the License Express login page and enter your Username and Password and then choose the Login button.
Descriptive
  1. Under “Choose Method,” choose your email address. You’ll only be able to see part of the address.
  2. You’ll get an email from SAW with a verification code. Enter the last 6 digits of that code in the field after the dash and choose the “Submit” button.
  3. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.

Part 4: Finish setting up your License Express account

At this point, you will be logged into License Express for Business. Now you’ll need to provide information for your account. License Express will automatically enter your name and email address.

  1. Select your phone number type from the dropdown menu. This automatically defaults to Business. Enter your phone number and your extension (if applicable). Choose the “Next” button.
  2. Enter your address information: License Express will automatically select “USA” from the country dropdown menu.
    1. License Express will automatically select “USA” from the country dropdown menu.
    2. Enter your street address.
    3. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
    4. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
    5. Optional: Enter your unit number.
    6. Enter your city.
    7. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
    8. Enter your zip code.
    9. Choose the “Next” button.
  3. Now you will need to verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:
    1. If our suggested address is correct, choose that option.
    2. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
    3. Choose the “Next” button.
  4. Next read the access agreement. Once you have read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.
  5. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Do not use the “Back” button in your browser. When all your information is correct, choose the “Submit” button.
  6. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.

Part 5: Request Access to a Fleet Account

The administrator is responsible for generating access codes for their managers or employees and managing users who have access to the account. The system allows only one administrator per business.

  1. From the main dashboard of your License Express account choose the “More” tab.
  2. Under the “Vehicle Services” heading, choose the “Request access to vehicle-related services” hyperlink.
  3. Under the “Fleets “heading choose the “Request access to an Insurance Loss account” hyperlink.
  4. Select the appropriate option from the “Access Level” dropdown menu.
  5. Select the appropriate option from “ID Type” dropdown menu.
  6. Enter the applicable ID number, WAIOC #, and NAIC# or NPN.
  7. Choose the “Next” button.
  8. Complete the following steps based on your access level:

Administrator access

  1. Choose the “I'm the owner or supervisor” radio button if you are the business owner. This takes away the required fields below the “Owner or supervisor contact information” section.
  2. Enter the WAOIC license expiration date and choose the “Next” button.
  3. Choose the “Upload” hyperlink to attach a copy of your Washington Office of Insurance Commissioner certificate, in the “WA OIC license” row. Enter a description, choose the “Choose File” button, select the “file,” choose “Open,” and choose the “OK” button.
  4. Choose the “Upload” hyperlink to attach a letter of employment, in the “Employment letter” row. Enter a description, choose the “Choose File” button, select the file, choose “Open,” and choose the “OK” Button.
  5. Choose the “Upload” hyperlink to attach a copy of your Washington Office of Insurance Commissioner certificate, in the “WA OIC license” row. Enter a description, choose the “Choose File” button, select the file, choose “Open,” and choose the “OK” button.

Manager or Employee access

  1. Choose the “I'm not the owner or supervisor” radio button.
  2. Enter the appropriate answer in the “What’s your role in the organization” field.
  3. Enter the name and phone number.
  4. Enter and confirm the email address and choose the “Next” button.
  5. Choose the “Next” button.
  6. After reviewing the “Summary” screen and choose the “Submit” button to proceed or the “Previous” button to make changes.
  7. Now you can choose the “Print” button to print the transaction confirmation or choose the “Continue” button to return to the “Add vehicle services account” page.

Submit a vehicle as an insurance loss

Submit a vehicle as an insurance loss

This guide is for new customers who have requested access to an insurance loss reporting account and now want to submit a vehicle as an insurance loss.

Part 1: Gather the required information

You will need the following information to submit a vehicle as an insurance loss:

  • Plate of VIN
  • State where the vehicle is from
  • Date of Loss and Settlement Date
  • Business Name and address
  • File/Claim Number and the State Rep Title Number
  • Individual name and address

Part 2: Submit a vehicle as an Insurance Loss

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard you can choose the “Insurance Loss” hyperlink.
  4. Next, you must choose the “Yes” or “No” button for the “Registered in WA” question and complete the following steps based on your selection:

Yes

  1. Choose the “License Plate” or “VIN” button as the search type.
  2. Enter the plate and last 4 of the VIN or the complete VIN.

No

  1. Enter the State.
  2. Enter the VIN.
  3. Enter the Plate.
  4. Choose the “Next” button.
  5. Make sure to verify the vehicle information and choose the “Next” button.
  6. Complete the following insurance loss detail steps:
    1. Select the appropriate option from the “Vehicle Status” dropdown menu.
    2. Enter the date of loss and settlement date.
    3. Choose the “Yes” or “No” button to meet or exceed the “Market Value Threshold” question.
    4. Choose the “Yes” or “No” button to the “Certificate of ownership” question.
    5. Enter the File/Claim Number and the State Rep Title Number.
  7. After that, you can choose the “Business” or “Individual” button for the Name Type and complete the following steps based on your selection:

Business

  1. Enter the business name and select the appropriate option from the “Country” dropdown menu, if applicable.
  2. Enter the street address, unit type and city, if applicable.
  3. Select the “State” from the dropdown menu, enter the zip code, if applicable, and choose “Next.”

Individual

  1. Enter first, middle, and last Name, if applicable.
  2. Select the appropriate option from the “Country” dropdown menu, if applicable.
  3. Enter the street address, unit type and city, if applicable.
  4. Select the “State” from the dropdown menu and enter the zip code, if applicable, and choose “Next.”
  5. Again, verify the address and choose the “Next” button.
  6. Choose the “Same as registered owner” checkbox or select Business or Individual for the Name Type and complete the following steps based on your selection:

Business

  1. Enter the business name.
  2. Select the appropriate option from the “Country” dropdown menu, if applicable.
  3. Enter the street address and unit type, if applicable.
  4. Enter the city.
  5. Select the “State” from the dropdown menu if applicable.
  6. Enter the zip code.

Individual

  1. Enter first name and middle name, if applicable.
  2. Enter the last name.
  3. Select the appropriate option from the “Country” dropdown menu, if applicable.
  4. Enter the street address and unit type, if applicable.
  5. Enter the city.
  6. Select the “State” from the dropdown menu if applicable.
  7. Enter the zip code.
  8. Choose the “Next” button.
  9. Verify the address one last time and choose the “Next” button, if applicable.
  10. After reviewing the “Summary” screen and choose the “Submit” button to proceed or the “Previous” button to make changes.
  11. The final step is to choose the “Print” button to print the total loss claim settlement report or choose the “Continue” button to return to your Insurance account.

Reprint a total loss settlement report

Reprint a total loss settlement report

This guide is for new customers who have submitted and already printed an insurance total loss report and now want to reprint the total loss settlement report.

Part 1: Gather the required information

You will need the following information to reprint a total loss settlement report:

  • Correct information for which destroyed vehicle you want to reprint.

Part 2: Reprint a Total Loss Settlement Report

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. Now, choose the “View profile Menu” icon and the “My Profile” hyperlink.
  4. Next, choose the “More” tab.
  5. Choose the “Search Submissions” hyperlink.
  6. Choose the appropriate “Destroyed Vehicle Insurance” hyperlink to view the report.
  7. Next, choose the “Print” hyperlink. A PDF opens in a separate window or tab for you to print.
  8. Now you must close the new window or tab to return to your submissions. Choose the “Home” icon to return to your homepage.

E-permitting

E-permitting

Request an e-permitting account

Request an e-permitting account

This guide is for Vehicle business customers to register for a new License Express for business account with the Department of Licensing (DOL).

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

Part 1: Gather the required information

To request access, you’ll need the following information:

  • Access Level
  • UBI
  • Dealer number

Part 2: Create a username and password for License Express

First, you must create a License Express account for yourself.

  1. Go to the License Express login page and choose the “Create account” button.
    Descriptive
  2. Choose the “License Express for business” option and choose the “Next” button.
  3. Enter your “First name” and “Last name” and choose the “Next” button.
  4. Enter the “Username” you want to use.
  5. Enter your “Email” and “Confirm email”. Choose the “Next” button. We will send an email to that address with a link to activate your account.

    Note: If necessary, you can set up other License Express accounts using the same email address in the future.
  6. Enter your “Password” and “Confirm password” that you want to use and choose the “Create account” button. The page will show a confirmation message.
  7. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.
  8. Enter the “Username” and “Password” you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Go to the License Express login page and enter your Username and Password and then choose the Login button.
    Descriptive
  2. Under “Choose Method,” choose your email address. You will only be able to see part of the address.
  3. You will get an email from SAW with a verification code. Enter the last 6 digits in the field after the dash of that code and choose the “Submit” button.
  4. Decide if you want SAW to remember the device you are using. Don’t check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.

Part 4: Finish setting up your License Express account

At this point, you’ll be logged in to License Express for Business. Now you’ll need to provide information for your account. License Express will automatically enter your name and email address.

  1. Select your phone number type from the dropdown menu. This automatically defaults to Business. Enter your phone number and your extension (if applicable). Choose the “Next” button.
  2. Enter your address information: License Express will automatically select “USA” from the country dropdown menu.
    1. License Express will automatically select “USA” from the country dropdown menu.
    2. Enter your street address.
    3. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
    4. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
    5. Optional: Enter your unit number.
    6. Enter your city.
    7. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
    8. Enter your zip code.
    9. Choose the “Next” button.
  3. Verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:
    1. If our suggested address is correct, choose that option.
  4. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
  5. Choose the “Next” button.
  6. Read the access agreement. Once you’ve read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.
  7. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Don’t use the “Back” button in your browser. When all your information is correct, choose the “Submit” button.
  8. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.

Part 5: Request Access to a Fleet Account

The e-permitting system automates the dealer’s temporary license plate process and allows Washington licensed dealers to issue temporary license plates electronically.

The person who applies for the e-permitting account is the account administrator. The administrator is responsible for generating access codes for their managers or employees and managing users who have access to the account. The e-permitting system allows only one administrator per business.

  1. From the main dashboard of your License Express account choose the “More” tab.
  2. Under the “Vehicle Services” heading, choose the “Request access to vehicle-related services” hyperlink.
  3. Under the “Dealer E-Permits “heading choose the “Request access to an e-permitting account” hyperlink.
  4. Select your access lever from the “access level” dropdown menu.
  5. Enter your Unified Business ID (UBI), Dealer #, and choose the “Next” button.
  6. Choose the “Next” button to continue past the “Location(s)” section.
  7. Complete the following steps based on your access level:

Administrator access

  1. Choose the “I'm the owner or supervisor” radio button if you are the business owner. This removes the required fields below the Owner Contact Information section.
  2. Enter the business license expiration date.
  3. Choose the “Next” button.
  4. Choose the “Next” button.
  5. Choose the “Upload” hyperlink to attach a copy of the business license certificate issued by WA state Department of Revenue. Enter a description, choose the “Choose File” button, select the “file,” choose the “Open” button, and choose the “OK” button.

Managers and Employees

  1. Choose the “I'm not the owner or supervisor” radio button.
  2. Enter the appropriate answer in the “What’s your role in the organization” field.
  3. Enter your name and phone number.
  4. Enter and confirm your email address and choose “Next.”
  5. Choose the “Upload” hyperlink to attach a copy of your employment letter and the business license certificate issued by WA state Department of Revenue. Enter a description, choose the “Choose File” button, select the applicable file, choose the “Open” button, and choose the “OK” button.
  6. Enter the access number that the administrator or manager provided you.

    Note: Access codes expire 24 hours after they are created.
  7. Choose the “Next” button.
  8. After reviewing the “Summary” screen, you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  9. Now, you can choose the “Print” button to print the transaction confirmation or choose the “Continue” button to return to the “Add vehicle services account” page. You successfully registered for an e-permitting account!

Generate a temporary license plate and title application manually

Generate a temporary license plate and title application manually

This guide is for new customers who have requested access for an e-permitting account and now want to generate a temporary license plate and title application manually.

Part 1: Gather the required information

To generate a temporary license plate and title applications manually you’ll need the following information:

  • Vehicle information
  • Purchase
  • Price delivery date
  • Registered and Legal Owner information

Part 2: Generate a temporary license plate and title application manually

Dealers use the following process to generate a Temporary License Plate and Title Application during the manual process.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Don’t check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Generate Temporary License Plate and Title Application” hyperlink.
  4. Next, choose the “New” or “Used” button and complete the following steps. If choosing New, complete step A only and proceed to step 5.
    1. Enter the Vehicle Identification Number (VIN).
    2. Select the appropriate option from the “State” dropdown menu.
    3. Enter the Title number and Issue date, if applicable.
  5. Enter the Sale date. The Registration expiration field automatically populates after you enter the sale date.
  6. Enter the Purchase price/Value code.
  7. Enter the Date of delivery, if applicable.
  8. Enter the Odometer code and Odometer reading, if applicable.
  9. Choose the “Next” button.
  10. Select the “Vehicle type,” “Use type,” and “Fuel Type” from the dropdown menus, if applicable. Follow the "Cannot Find Vehicle During Temporary Plate Process" hyperlink, if the appropriate options are not available or pre-filled.
  11. Verify the vehicle details are correct or choose the “Yes” button to Override details. The Details and Trim section prefill, and you cannot edit unless you choose Yes to Override details.
  12. Enter the Additional Information in appropriate fields, if applicable, and choose the “Next” button.
  13. Choose the “+ Add additional owner” hyperlink.
  14. Select the appropriate option from the “Ownership” type dropdown menu.
  15. Choose the “Business” or “Individual” button and complete the following process based on your selection:

Business

  1. Select the appropriate option from the “ID type” dropdown menu.
  2. Enter the ID and Business name.
  3. Select the appropriate option from the “Phone type” dropdown menu.
  4. Enter the Phone number.

Individual

  1. Enter the DLN or choose the “Exempt from providing DLN” checkbox.
  2. Enter the Expiration date, if applicable.
  3. Enter the First name, if applicable.
  4. Enter the Middle name, if applicable.
  5. Enter the Last name.
  6. Enter the Suffix, if applicable.
  7. Enter the Phone type, if applicable.
  8. Enter the Phone number, if applicable.
  9. Choose the “+ Add additional Owner hyperlink,” if applicable. Enter additional owner information. Choose the “Yes” or “No” button for Joint Tenants with Rights of Survivorship and choose the “Next” button.
  10. Enter the Street address.
  11. Select the appropriate option from the “Unit” type dropdown menu and enter the Unit, if applicable.
  12. Enter the City.
  13. Select the appropriate option from the “State” dropdown menu, if applicable.
  14. Enter the Zip code and choose the “Next” button.
  15. Verify the address and choose the “Next” button.
  16. Enter Other address information, choose the “Yes” or “No” button for email reminders, enter/confirm the email address, if applicable, and choose the “Next” button. Alternatively, choose the “Next” button to bypass these options.
  17. Complete the following process based on the following scenarios:
    1. Legal owner same as registered owner - Choose the “Next” button.
    2. Legal owner not same as registered owner:
  18. Choose the “+ Add additional owner” hyperlink.
  19. Select the appropriate option from the ‘Ownership” type dropdown menu.
  20. Choose the “Business” or “Individual” button and complete the following process based on your selection:

Business

  1. Choose the “Yes” or “No” button for Electronic Lienholder.
  2. Select the appropriate option for the “ID type” dropdown menu.
  3. Enter the ID and the Business name.
  4. Select the appropriate option from the “Phone type” dropdown menu.
  5. Enter the “Phone number” and “Mailing address.”

Individual

  1. Choose the “Yes” or “No” button for Electronic Lienholder.
  2. Enter the DLN and enter the Expiration date.
  3. Enter the First, and Middle name, if applicable.
  4. Enter the Last name and the Suffix, if applicable.
  5. Select the appropriate option from the “Phone type” dropdown menu.
  6. Enter the Phone number and Mailing address.
  7. Choose the “Next” button.
  8. Complete the following additional options:
    1. Choose the “Yes” or “No” button to Donate $5.00 to state parks.
    2. Choose the ‘Yes” or “No” button to Add a discover pass.
    3. Choose the ‘Yes” or “No” button to Show fee estimation.
    4. Select the appropriate option from the “Plate type” dropdown menu.
  9. Choose the “Next” button.
  10. Choose the ‘Next” button on the Fee estimation details screen, if applicable.
  11. After reviewing the “Summary” screen, you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  12. Now, you can choose the “Print” button in the upper right-hand corner to print the Vehicle Title Application and Temporary License Plate. The PDF document opens in a separate window or tab (you might have to allow pop ups). Choose the “Continue” button to return to your E-permitting account.

Part 3: Find a vehicle during Temporary License Plate, Paper Permit or Unassigned Temporary License Plate process

When you add a Temporary License Plate, Paper Permit or Unassigned Temporary License plate to a New or Used vehicle that does not already exist in the Department of Licensing’s system, you need to manually select the year, manufacturer, and model. If you are unable to find the vehicle from the provided options, select Cannot Find Vehicle and follow the steps outlined below.

  1. Log in to your License Express account.
  2. From your e-permitting account, you can choose one of the following hyperlinks to add a vehicle manually:
    1. “Generate Temporary License Plate and Title Application”
    2. “Register Unassigned Temporary License Plate to Vehicle”
    3. “Register Paper Permit to Vehicle”
  3. Here you can choose the “XML File” button, if needed.
  4. Follow steps 4 through 09 in the previous section and then proceed to step 10.
  5. Choose the “Cannot Find Vehicle” toggle button and choose the “Next” button.
  6. Complete the following vehicle sections:
    1. Select the appropriate option from the “Vehicle type,” “Use type,” and “Fuel Type” dropdown menus.
    2. Enter the Year of the vehicle.
    3. Choose the “Make Search” button and enter the Make.
    4. Choose the “Search” button and choose the appropriate “Make” hyperlink.
    5. Enter the Model of the vehicle.
    6. Select the appropriate option from the “Body Style” dropdown menu.
    7. Enter the Scale Weight, if applicable.
    8. Enter the MSRP.
    9. Enter Identification numbers, if applicable.
  7. Choose the ”Next” button.
  8. Choose the “+ Add additional owner” hyperlink.
  9. Select the appropriate option from the “Ownership type” from the dropdown menu.
  10. Choose the “Business” or “Individual” button and complete the following process based on your selection:

Business

  1. Select the appropriate option from the “ID type” dropdown menu.
  2. Enter the ID and Business name.
  3. Select the appropriate option from the “Phone type” dropdown menu.
  4. Enter the Phone number.

Individual

  1. Enter the DLN or choose the “Exempt from providing DLN” checkbox.
  2. Enter the Expiration date, if applicable.
  3. Enter the First name, if applicable.
  4. Enter the Middle name, if applicable.
  5. Enter the Last name.
  6. Enter the Suffix, if applicable.
  7. Enter the Phone type, if applicable.
  8. Enter the Phone number, if applicable.
  9. Choose the “+ Add additional Owner” hyperlink, if applicable. Enter additional owner information. Choose the “Yes” or “No” button for Joint Tenants with Rights of Survivorship and choose the “Next “button.
  10. Enter the Street address.
  11. Select the appropriate option from the “Unit type” dropdown menu and enter the Unit, if applicable.
  12. Enter the City.
  13. Select the appropriate option from the “State” dropdown menu, if applicable.
  14. Enter the Zip code and choose the “Next” button.
  15. Verify the address and choose the “Next” button.
  16. Enter Other address information, choose the “Yes” or “No” button for email reminders and enter/confirm the email address if applicable and choose the “Next” button Alternatively, choose the “Next” button to bypass these options.
  17. Complete the following process based on the following scenarios:
    1. Legal owner same as registered owner choose the “Next” button.
    2. Legal owner not same as registered owner:
      1. Choose the “+ Add additional owner” hyperlink.
      2. Select the appropriate option from the “Ownership” type dropdown menu.
      3. Select “Business” or “Individual” and complete the following process based on your selection:

Business

  1. Choose the “Yes” or “No” button for Electronic Lienholder.
  2. Select the appropriate option for the “ID type” dropdown menu.
  3. Enter the ID and the Business name.
  4. Select the appropriate option from the “Phone type” dropdown menu.
  5. Enter the Phone number and Mailing address.

Individual

  1. Choose the “Yes” or “No” button for Electronic Lienholder.
  2. Enter the DLN, enter the Expiration date.
  3. Enter the First, and Middle name, if applicable.
  4. Enter the Last name and the Suffix, if applicable.
  5. Select the appropriate option from the “Phone type” dropdown menu.
  6. Enter the Phone number and Mailing address.
  7. Choose the “Next” button.
  8. Complete the following additional options:
    1. Choose the “Yes” or “No” button to Donate $5.00 to state parks.
    2. Choose the “Yes” or “No” button to Add a discover pass.
    3. Choose the “Yes” or “No” button to Show fee estimation.
    4. Select the appropriate option from the “Plate type” dropdown menu.
  9. Choose the “Next” button.
  10. Choose the “Next” button on the “Fee estimation details” screen, if applicable.
  11. After reviewing the “Summary screen,” you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  12. Now, you can choose the “Print” button in the upper right-hand corner to print the Vehicle Title Application and Temporary License Plate. The PDF document opens in a separate window or tab (you might have to allow pop ups). Choose the “Continue” button to return to your E-permitting account.

Register unassigned temporary license plate or register paper permit to a vehicle

Register unassigned temporary license plate or register paper permit to a vehicle

This guide is for Washington Licensed Dealers who have requested access for an e-permitting account and now want to register unassigned temporary license plate or register a paper permit to a vehicle.

Part 1: Gather the required information

To register a temporary license plate or register a paper permit for a vehicle, you’ll need the following information:

  • Vehicle information
  • Purchase
  • Price delivery date
  • Registered and Legal Owner information

Part 2: Register Unassigned Temporary License Plate or Register Paper Permit to a Vehicle

Dealers use the following process when registering Unassigned Temporary License Plates or Paper Permits to a vehicle.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Don’t check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Register Unassigned Temporary License Plate to Vehicle” or “Register Paper permit to a Vehicle” hyperlink.
  4. Next, choose the “New” or “Used” button and complete the following steps. If choosing “New,” complete step 1 below only and proceed to step 5.
    1. Enter the “Vehicle Identification Number (VIN).”
    2. Select the appropriate option from the “State” dropdown menu.
    3. Enter the “Title number” and “Issue date,” if applicable.
  5. Enter the “Sale date.” The Registration expiration field automatically populates after you enter the sale date.
  6. Enter the “Purchase price/Value code.”
  7. Enter the “Date of delivery,” if applicable.
  8. Enter the “Permit” number if you selected the paper permit or the “Unassigned Temporary Plate” hyperlink in step 3 above.
  9. Enter the Odometer code and Odometer reading, if applicable.
  10. Choose the “Next” button.
  11. Now you need to select the “Vehicle type,” “Use type,” and “Fuel Type” from the dropdown menus, if applicable. Follow the “Cannot Find Vehicle” process, if the appropriate options are not available or pre-filled.
  12. Verify the vehicle details or choose the “Yes” button to Override details. The Details and Trim section will be pre-filled, and you cannot edit unless you choose “Yes” to Override details.
  13. Enter Additional Information in appropriate fields, if applicable, and choose “Next.”
  14. Choose the “+ Add additional owner” hyperlink.
  15. Select the appropriate option from the “Ownership type” from the dropdown menu.
  16. Choose the “Business” or “Individual” button and complete the following process based on your selection:

Business

  1. Select the appropriate option from the “ID type” dropdown menu.
  2. Enter the ID and Business name.
  3. Select the appropriate option from the “Phone type” dropdown menu.
  4. Enter the Phone number.

Individual

  1. Enter the DLN or choose the “Exempt from providing DLN” checkbox.
  2. Enter the Expiration date, if applicable.
  3. Enter the First name, if applicable.
  4. Enter the Middle name, if applicable.
  5. Enter the Last name.
  6. Enter the Suffix, if applicable.
  7. Enter the Phone type, if applicable.
  8. Enter the Phone number, if applicable.
  9. Choose the “+ Add additional Owner” hyperlink, if applicable. Enter additional owner information. Choose the “Yes” or “No” button for Joint Tenants with Rights of Survivorship and choose “Next.”
  10. Enter the Street address.
  11. Select the appropriate option from the “Unit type” dropdown menu and enter the “Unit,” if applicable.
  12. Enter the City.
  13. Select the appropriate option from the “State” dropdown menu, if applicable.
  14. Enter the Zip code and choose the “Next” button.
  15. Verify the address and choose the “Next” button.
  16. Enter Other address information, choose the “Yes” or “No” button for email reminders, enter/confirm the email address, if applicable, and choose the “Next” button. Alternatively, choose the “Next” button to bypass these options.
  17. Complete the following process based on the following scenarios:
    1. Legal owner same as registered owner – Choose the “Next” button.
    2. Legal owner not same as registered owner:
      1. Choose the “+ Add additional owner” hyperlink.
      2. Select the appropriate option from the “Ownership type” dropdown menu.
      3. Choose the “Business” or “Individual” button and complete the following process based on your selection:

Business

  1. Choose the “Yes” or “No” button for Electronic Lienholder.
  2. Select the appropriate option for the “ID type” dropdown menu.
  3. Enter the ID and the Business name.
  4. Select the appropriate option from the “Phone type” dropdown menu.
  5. Enter the Phone number and Mailing address.

Individual

  1. Choose the “Yes” or “No” button for Electronic Lienholder.
  2. Enter the “DLN,” enter the “Expiration” date.
  3. Enter the “First,” and “Middle name,” if applicable.
  4. Enter the “Last name” and the “Suffix,” if applicable.
  5. Select the appropriate option from the “Phone type” dropdown menu.
  6. Enter the “Phone number” and “Mailing address.”
  7. Choose the “Next” button.
  8. Complete the following additional options:
    1. Choose the ‘Yes” or “No” button to Donate $5.00 to state parks.
    2. Choose the “Yes” or “No” button to Add a discover pass.
    3. Choose the “Yes” or “No” button to Show fee estimation.
    4. Select the appropriate option from the “Plate type” dropdown menu.
  9. Choose the “Next” button.
  10. Choose the “Next” button on the “Fee estimation details” screen, if applicable.
  11. After reviewing the “Summary screen,” you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  12. Now, you can choose the “Print” button in the upper right-hand corner to print the Vehicle Title Application and Temporary License Plate. The PDF document opens in a separate window or tab (you might have to allow pop ups). Choose the “Continue” button to return to your E-permitting account.

Importing documents by XML file

Importing documents by XML file

This guide is for new Washington Licensed Dealers who have requested access for an e-permitting account and now want to generate a temporary license plate and title applications, register an unassigned Temporary License Plate to a vehicle, or register a paper permit to a vehicle by xml file.

Part 1: Gather the required information

To import a temporary license plate and title application, register unassigned Temporary License Plate to Vehicle, or Register Paper Permit to Vehicle via Importing XML File you’ll need the following information:

  • Vehicle information
  • Purchase
  • Price delivery date
  • Registered and Legal Owner information

Part 2: Import a Temporary License Plate and Title Application, Register Unassigned Temporary License Plate to Vehicle or Register Paper Permit to Vehicle via Importing XML File

Dealers that have an internal system (at the dealership) with the functionality to export an XML file use this process. This process allows you to skip several steps as the XML file already contains the information that you would normally enter manually.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you are using. Don’t check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Generate Temporary License Plate and Title Application,” “Register Unassigned Temporary License Plate to Vehicle,” or “Register Paper Permit to Vehicle” hyperlink.
  4. Choose the “XML File” button.
  5. Choose the “Choose File” button, select the appropriate file, and choose the “Open” button.
  6. Choose the “OK” button to import the appropriate file.
  7. Choose the “Next” button.
  8. Now, verify the “Vehicle Details” information and choose the “Next” button.
  9. Next, verify the “Registered Owners” information and choose the “Next” button.
  10. Then, verify the “Residential Address” information and choose the “Next” button.
  11. Now you will need to verify the address you entered or select the appropriate address option and choose the “Next” button.
  12. Verify the “Mail Address” and “One-time Addresses”, if applicable.
  13. Choose the “Yes” or “No” button to Sign up for email reminders, enter the “Email address”, “Confirm Email address”, if applicable, and choose the “Next” button.
  14. Verify the “Legal Owners” information, if applicable, and choose the “Next” button.
  15. Verify the following information:
    1. Donate $5 to state parks, if applicable.
    2. Add a discover pass, if applicable.
    3. Show fee estimation, if applicable.
  16. Verify the Plate type and choose the “Next” button.
  17. After reviewing the “Tax/Fees Estimate” screen, if applicable, and choose the “Next” button.
  18. After reviewing the “Summary” screen, you can choose the “Submit” button to proceed or choose the “Previous” button to make changes.
  19. Now, you can choose the “Print” button to print the Vehicle Title Application and Temporary Plate. The PDF document opens in a separate window or tab (you might have to allow pop ups). Choose the “Continue” button to return to your E-permitting account.

Revoke a temporary license plate

Revoke a temporary license plate

This guide is for Washington Licensed Dealers who have generated a temporary license plate and title application manually and now want to revoke a temporary license plate.

Part 1: Gather the required information

To revoke a temporary license plate and title applications manually you’ll need the following information:

  • Date range of the permit
  • Unassigned plate number

Part 2: Revoke a Temporary License plate

Revoking a Temporary License Plate is a permanent action, and it cannot be reversed. Use the following steps to revoke a Temporary License Plate.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Do not check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard you can choose the “Temporary License Plate Transaction Log” hyperlink.
  4. Next, enter the “From” and “To” date range for the applicable permit and choose the “Search” button Your search results display below.
  5. Choose the appropriate “Plate Number” hyperlink you need to revoke.
  6. Choose the “Revoke” hyperlink.
  7. Choose the “Next” button.
  8. Choose the “Submit” button to revoke the Temporary License Plate.
  9. Here you can choose the “Print” button to print the transaction confirmation or choose the “Continue” button to return to your E-permit history.

Purchase and print temporary license plate credit or unassigned temporary license plates

Purchase and print temporary license plate credit or unassigned temporary license plates

This guide is for Washington Licensed Dealers who have requested access for an e-permitting account and now want to purchase and print a temporary license plate credit or unassigned temporary license plates.

There are 2 types of temporary license plates that are purchased and generated in E-permitting through your License Express account:

  • Temporary License Plate Credit is used to issue Temporary License Plates and Title Application.
  • Unassigned Temporary License Plates are purchased and printed prior to issuance.

Reasons to assign Unassigned Temporary License Plates are when:

  • The E-permitting system is down.
  • You are at an off-site sale location where you do not have access to the internet.
  • Your internet service provider or phone line is down.
  • A hardware failure at your dealer location prevents access to data. Not having supplies, such as paper or ink cartridges, does not constitute a hardware failure.

You must enter the information from the Unassigned Temporary License Plate into the E-permitting system within 24 hours of issuance.

You can purchase “Temporary License Plate Credit” or” Unassigned Temporary License Plates” either through your “E-permitting account” or from your local vehicle licensing office. It is strongly advised that you use your E-permitting account.

If you need to purchase from a vehicle licensing office, you will need to provide your dealer number and location code to the licensing agent. Be sure to provide your dealership’s correct location code to accurately identify the dealership’s location to credit the Temporary License Plates to.

Part 1: Gather the required information

To purchase and print a temporary license plate credit or unassigned temporary license plates you will need the following information:

  • Plate number
  • Plate size

Part 2: Purchase a Temporary License Plate Credit or Unassigned Temporary License Plates

This process allows dealers to purchase “Temporary License Plate Credits” or “Unassigned Temporary Plates” within the E-permitting account.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your “License Express” account, choose the “Purchase Temporary License Plate Credit” or “Unassigned Temporary License Plates” hyperlink.
  4. Next, you will need to choose the applicable button for “Temporary License Plates Only”, “Unassigned Temp plates Only,” or “Both.”
  5. Here, you will enter the desired number of “Temporary License Plate credits” or “Unassigned Temporary License plates.”
  6. Select the applicable Reason for “Unassigned Temporary Plate purchase” from the from the Reason for purchase dropdown menu and choose “Next.”
  7. Choose the “Next” button after reviewing the “Tax/Fees” screen.
  8. Choose the “Submit” button after reviewing the “Summary” screen.
  9. Choose the “Accept Payment” button.

Note: if you need to print the Unassigned Temp Plate receipt, you can locate them under the Temporary License Plate Transaction Log.

Part 3: Print Unassigned Temporary License Plates

This process allows dealers to print “Unassigned Temporary License Plates” within the “E-permitting” account.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your “License Express” account, you will need to choose the “Print Unassigned Temporary License Plates” hyperlink.
  4. Choose the applicable checkboxes for available “unassigned dealer temporary plates” you would like to generate.
  5. Select the applicable option from the “Plate Size” dropdown menu.
  6. Choose the “Submit” button.
  7. Choose the “Print” button.
  8. Choose the “PDF Print” icon.
  9. Choose the “Print” button.
  10. Choose the “Continue” button to return to the main page.

Part 4: Reprint Unassigned Temporary License Plates

This process allows dealers to reprint Unassigned Temporary Plates within the “E-permitting” account.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your “License Express” account, choose the “Print Unassigned Temporary License Plates” hyperlink.
  4. Choose the applicable checkboxes for “available unassigned dealer temporary plates” you would like to reprint.
  5. Choose the applicable checkboxes for “available unassigned dealer temporary plates” you would like to reprint.
  6. Select the applicable option from the “Plate Size” dropdown menu.
  7. Select the applicable option from the “Reprint Reason” dropdown menu.
  8. Choose the “Submit” button.
  9. Choose the “Print” button.
  10. Choose the “PDF Print” icon.
  11. Choose the “Print” button.
  12. Now you can choose the “Continue” button to return to the main page.

Fleets

Fleets

Request access to a fleet account

Request access to a fleet account

This guide provides the steps for Vehicle business customers to register for a new License Express for business account with the Department of Licensing (DOL).

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

A Fleet Account makes it easier for you to manage the registrations of several vehicles. A Regular fleet is 5 to 49 vehicles. A Permanent fleet is 50 or more vehicles.

Part 1: Gather the required information

To request access to a fleet account you’ll need the following information:

  • Applicable access level
  • ID Type
  • Id Number
  • Fleet Number
  • Fleet Name

Part 2: Create a username and password for License Express

First, you must create a “License Express” account for your business.

  1. Go to the “License Express login” page and choose the “Create account” button.
Descriptive
  1. Choose the “License Express for business” option and choose the “Next” button.
  2. Enter your “First name” and “Last name” and choose the “Next” button.
  3. Enter the “Username” you want to use.
  4. Enter your “Email” and “Confirm email”. Choose the “Next” button. We will send an email to that address with a link to activate your account.

Note: If necessary, you can set up other License Express accounts using the same email address in the future.

  1. Enter your “Password” and “Confirm password” that you want to use and choose the “Create account” button. The page will show a confirmation message.
  2. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.
  3. Enter the “Username” and “Password” you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Go to the License Express login page and enter your Username and Password and then choose the Login button.
Descriptive
  1. Under “Choose Method,” choose your email address. You will only be able to see part of the email address.
  2. You will get an email from SAW with a verification code. Enter the last 6 digits of that code in the field after the dash and choose the “Submit” button.
  3. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.

Change a fleet address

Change a fleet address

This guide is for Fleet business customers who have requested access for a fleet account and now need to change the fleet address or change address for a fleet vehicle.

Part 1: Gather the required information

To change the address of a fleet or an address on a fleet vehicle you will need the following information:

  • Name of fleet
  • New address
  • Vehicle information

Part 2: Change a Fleet address

To change the fleet address, follow the steps below. Changing the fleet address will update the mailing address for all vehicles in your fleet.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the “main dashboard” of your License Express account choose the “Change fleet address” hyperlink.
  4. Next, you will want to read the “Read the What you’ll need” information and choose the “Next” button.
  5. Enter your Country.
  6. Enter your “Street address”, “City”, “State”, and “Zip code.”
  7. Choose the “Next” button.
  8. Then verify your address and choose the “Next” button.
  9. After you review the summary, you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  10. Here you can choose the “Print” button to print your transaction confirmation or choose the “Continue” button to go to your Vehicle Fleet account.

Part 3: Change an Address for Fleet Vehicle

Use the following process if you need to change the registered address for select vehicles in the fleet.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Change Vehicle address” hyperlink.
  4. Choose the “Change” checkbox for each vehicle that needs an address change and choose the “Next” button. Alternatively, you can choose the “Select All” hyperlink to change all vehicle addresses at once.
  5. Select the appropriate option to answer the “Is your business address in Washington state” question and choose the “Next” button.
  6. Complete the following fields on the “What is the new address” page:
    1. Enter the “Street address”.
    2. Select the appropriate option from the “Unit type” dropdown menu, if applicable.
    3. Enter the “Unit Type”, if applicable, and enter the “City”.
    4. Select the appropriate option from the “State” dropdown menu, if applicable, and enter the Zip code.
  7. Choose the “Next” button.
  8. Verify the fleet address and choose the “Next” button.
  9. After reviewing the “Summary” screen and choose the “Submit” button to proceed or the “Previous” button to make changes.
  10. Now, you can choose the “Print” button to print your transaction confirmation or choose the “Continue” button to go to your “Vehicle Fleet account”.

Wrecker destroyed reports

Wrecker destroyed reports

Request access to a wrecker destroyed reporting account

Request access to a wrecker destroyed reporting account

This guide is for Vehicle business customers to register for a new License Express for business account with the Department of Licensing (DOL).

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

Part 1: Gather the required information

To request access to a wrecker destroyed reporting account you will need the following information:

  • Applicable access level
  • UBI
  • Wrecker/Scrapper #.
  • Copy of your business license
  • Copy of your Employment letter
  • Access number provided by the Administrator or Manager if you are an employee.

Part 2: Create a username and password for License Express

First, you must create a License Express account for yourself.

  1. Go to the License Express login page and choose the “Create account” button.
    Descriptive
  1. Choose the “License Express for business” option and choose the “Next” button.
  2. Enter your “First name” and “Last name” and choose the “Next” button.
  3. Enter the “Username” you want to use.
  4. Enter your “Email” and “Confirm email”. Choose the “Next” button. We will send an email to that address with a link to activate your account.

Note: If necessary, you can set up other License Express accounts using the same email address in the future.

  1. Enter your “Password” and “Confirm password” that you want to use and choose the “Create account” button. The page will show a confirmation message.
  2. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.
  3. Enter the “Username” and “Password” you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Go to the License Express login page and enter your Username and Password and then choose the Login button.
    Descriptive
  2. Under “Choose Method,” choose your email address. You will only be able to see part of the address.
  3. You will get an email from SAW with a verification code. Enter the last 6 digits in the field after the dash of that code and choose the “Submit” button.
  4. Decide if you want SAW to remember the device you are using. Do not check the box if you are using a public computer or one that you share with anyone else. Choose the “Submit” button.

Part 4: Finish setting up your License Express account

At this point, you will be logged into License Express for Business. Now you will need to provide information for your account. License Express will automatically enter your name and email address.

  1. Select your phone number type from the dropdown menu. This automatically defaults to Business. Enter your phone number and your extension (if applicable). Choose the “Next” button.
  2. Enter your address information: License Express will automatically select “USA” from the country dropdown menu.
    1. License Express will automatically select “USA” from the country dropdown menu.
    2. Enter your street address.
    3. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
    4. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
    5. Optional: Enter your unit number.
    6. Enter your city.
    7. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
    8. Enter your zip code.
    9. Choose the “Next” button.
  3. Now, you need to verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:
    1. If our suggested address is correct, choose that option.
    2. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
    3. Choose the “Next” button.
  4. Next. read the access agreement. Once you have read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.
  5. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Do not use the “Back” button in your browser. When all your information is correct, choose the “Submit” button.
  6. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.

Part 5: Request Access to a Wrecker Destroyed Reporting Account

The person who applies for the Wrecker Destroyed Reporting account is the account administrator. The administrator is responsible for generating access codes for their managers or employees and managing users who have access to the account. The system allows only one administrator per business.

  1. From the main dashboard of your License Express account choose the “More” tab.
  2. Under the “Vehicle Services” heading, choose the “Request access to vehicle-related services” hyperlink.
  3. Under the “Destroyed Vehicle Reporting “heading choose the “Request access to an Abandoned Vehicle Reporting account” hyperlink.
  4. Select your access level from the “Access level” dropdown menu.
  5. Enter Unified Business ID (UBI).
  6. Enter Wrecker/Scrapper #.
  7. Choose the “Next” button.
  8. Choose the “Next” button to continue past the location(s) section.
  9. Complete the following steps based on your access level:

Administrators

  1. Choose the “I'm the owner or supervisor” radio button.
  2. Enter your business license expiration date and choose “Next.”
  3. Choose the “Upload” hyperlink to attach a copy of your business license certificate issued by WA Department of Revenue, in the business license row and do the following:
    1. Enter a Description
    2. Choose the “Choose File” button
    3. Select the applicable file
    4. Choose “Open,” and choose “OK.”

Managers or Employees

  1. Choose the “I'm not the owner or supervisor” radio button.
  2. Enter your role in the What is your role in the organization field.
  3. Enter your Name and Phone number.
  4. Enter your Email address and Confirm the email address.
  5. Choose the “Upload” hyperlink to attach a copy of your business license certificate issued by WA Department of Revenue, in the business license row and do the following:
    1. Enter a Description
    2. Choose the “Choose File” button
    3. Select the applicable file
    4. Choose “Open,” and choose “OK.”
  6. Enter the access number provided to you by your Administrator or Manager.

    Note: Access codes expire 24 hours after they are created.
     
  7. Choose the “Next” button.
  8. After reviewing the summary, you can choose “Submit” to proceed or “Previous” to make changes.
  9. You can choose “Print” to print the transaction confirmation or choose “Continue” to return to the Add vehicle services account page.

Report a wrecker destroyed vehicle

Report a wrecker destroyed vehicle

This guide provides the steps for new customers who have requested access for a wrecker destroyed vehicle account and now want to report a wrecker destroyed vehicle.

Part 1: Gather the required information

To generate a temporary license plate and title applications manually you’ll need the following information:

  • Vehicle information
  • Stock Number.
  • Yard Number.
  • Acquired From.
  • Supporting document.
  • Date Acquired/Purchased.
  • Does the vehicle value meet or exceed the Market Value threshold?

Part 2: Report a Wrecker Destroyed vehicle

To report a vehicle as wrecker destroyed, follow the steps below.

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Wrecker Destroyed” hyperlink.
  4. Next, you must choose the “Yes” or “No” button for the Registered in WA question and complete the following steps based on your selection:

Yes

  1. Choose the “License Plate “or “VIN” button to select the Search Type.
  2. Enter the Plate number and last 4 digits of the VIN or the complete VIN. Follow the short VIN process below, if applicable:
    1. Choose the “Yes” button to continue with the short VIN.
    2. Choose the “Next” button.
  3. Select the appropriate option from the list of vehicles.

No

  1. Select the appropriate option from the “State” dropdown menu.
  2. Enter the VIN and the Plate, if applicable.
  3. Use the short VIN process below, if applicable:
    1. Choose the “Yes” button to continue with the short VIN.
    2. Choose the “Next” button.
    3. Enter the Vehicle Type.
    4. Enter the Year.
    5. Choose the “Make” hyperlink, enter the Make, and choose “Search.” Select the appropriate Make hyperlink.
    6. Enter the Model.
    7. Select the appropriate option from the “Body style” dropdown menu.
  4. Choose the “Next” button.
  5. After Verifying the vehicle information, you can choose “Next.”
  6. Then, enter the following destroyed vehicle detail information and choose the “Next” button.
    1. Stock Number.
    2. Yard Number.
    3. Acquired From.
    4. Supporting document.
    5. Date Acquired/Purchased.
    6. Does the vehicle value meet or exceed the Market Value threshold?
  7. After you review the summary, you can choose the “Submit” button to continue or the “Previous” button to make changes.
  8. Here you can choose the “Print” button to print the transactions confirmation or choose the “Continue” button to return to your Wrecker Destroyed Reporting account.
  9. If you need to add another vehicle as destroyed, you can choose the "Add another to report” hyperlink.

Search filed DVR requests

Search filed DVR requests

This guide provides the steps for new customers who have requested access for a Wrecker Destroyed Vehicle Report (DVR) and now want to search for a filed DVR request.

Part 1: Gather the required information

To search for a filed DVR request you will need the following information:

  • Vehicle information
  • Start and End dates

Part 2: Search Filed DVR Requests

To search for a filed DVR request, follow the steps below.

  1. After you log in to your License Express account, you will need to enter the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  1. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else, and then choose the “Submit” button.
  2. From the main dashboard of your License Express account choose the “Search DVR Request” hyperlink.
  3. Next, you can choose the “Date,” “Plate” or “VIN” button and complete the steps below for the Search type.
    1. Date - enter the start date, end date, and then choose the “Search” button.
    2. Plate - enter the plate number and choose the “Search” button.
    3. VIN - enter the VIN and choose the “Search” button.
  4. To view your letter, choose the “View Letters” hyperlink to see the Abandoned Vehicle Affidavit of Sale. Choose the “New Search” button to start a new search.

Abandoned vehicle reports

Abandoned vehicle reports

Request an abandoned RV reimbursement

Request an abandoned RV reimbursement

This guide provides the steps for Registered Tow Truck Operators (RTTOs) and Wreckers that have the functionality in their account to request an abandoned RV reimbursement.

Please refer to WAC 308-61 before starting this process.

Part 1: Gather the required information

You’ll need all the following information to make your request:

  • Vehicle information
  • Phone number
  • Fax number
  • Email
  • Date of when abandoned and stored
  • Cost Incurred

Part 2: Request an Abandon RV Reimbursement

Registered Tow Truck Operators (RTTOs) and Wreckers have the functionality in their account to request an abandoned RV reimbursement.

  1. After you log in to your License Express account, you will need to enter the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else, and choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Abandoned RV Reimbursement” hyperlink.
  4. Now you can decide to select “Yes” or “No” from the “Can you provide a VIN or plate” dropdown menu, and then choose the “Next” button to complete the applicable process below:

Yes

If you choose “Yes,” you will need to choose one of the following:

  1. Choose the “License Plate” button, enter the Plate number, and Last 4 digits of the VIN.
  2. Choose the “VIN” button and enter the full VIN number.

No

If you choose “No,” complete the following steps:

Note: Your request can be denied without valid proof documents.

  1. Select the appropriate option from the “Vehicle type” dropdown menu.
  2. Select the appropriate option from the “Use type” dropdown menu.
  3. Enter the Year, Make, and Model.
  4. Select the appropriate option from the “Body style” dropdown menu.
  5. Select the appropriate option from the “Country” dropdown menu, if applicable.
  6. Select the appropriate option from the “State” dropdown menu or choose the “Cannot determine state” checkbox, if applicable.
  7. Enter the Plate, if applicable.
  8. Choose the “Next” button.
  9. Enter the Phone number and Fax number, if applicable.
  10. Enter the Email and Confirm the Email.
  11. Choose the “Next” button.
  12. Enter the Date stored, and Date abandoned.
  13. Enter the Stock yard number.
  14. Enter the Acquired from and Date acquired.
  15. Choose the “Next” button.
  16. Enter Dismantling/Disposal amount or choose the “No amount” checkbox.
  17. Enter Storage amount or choose the “No amount” checkbox.
  18. Enter a Towing/Transport amount or choose the “No amount” checkbox.
  19. Here you will enter the Vehicle length and any Other Amounts and Other Amount Descriptions that are applicable to the reimbursement.
  20. Choose the “Next” button.
  21. Choose the “Upload” hyperlink to attach a copy of your business license certificate issued by WA Department of Revenue, in the business license row and do the following:
    1. Enter a Description
    2. Choose the “Choose File” button
    3. Select the applicable file
    4. Choose “Open,” and choose “OK.”
  22. Choose the “Next” button.
  23. Now, select “Yes” or “No” to the following Acknowledgment questions:
    1. Was the RV a public impound?
    2. Did the RV receive any bids at auction?
    3. Is the last registered owner unknown?
    4. Was the RV declared abandoned or junk by a law enforcement agency?
  24. You must choose the “I certify under the penalty of perjury under the laws of the State of Washington that the foregoing is true and correct” checkbox, if you agree, and then choose the “Next” button.
  25. After reviewing the summary, you can choose the “Submit” button to continue or the “Previous” button to make changes.
  26. You can now choose the “Print” button to print your transaction confirmation or choose the “Continue” button to return to your account.

Request access to an abandoned vehicle reporting account

Request access to an abandoned vehicle reporting account

This guide provides the steps for Vehicle business customers to register for a new License Express for Business account with the Department of Licensing (DOL).

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

Part 1: Gather the required information

To request access to an abandoned vehicle reporting account you’11 need the following information:

  • UBI
  • RTTO number
  • Copy of business license

Part 2: Create a username and password for License Express

First, you must create a License Express account for yourself.

  1. Go to the License Express login page and choose the “Create account” button.
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  1. Choose the “License Express for business” option and choose the “Next” button.
  2. Enter your “First name” and “Last name” and then choose the “Next” button.
  3. Enter the “Username” you want to use.
  4. Enter your “Email” and “Confirm email”. Choose the “Next” button. We will send an email to that address with a link to activate your account.

Note: If necessary, you can set up other License Express accounts using the same email address in the future.

  1. Enter your “Password” and “Confirm password” that you want to use and choose the “Create account” button. The page will show a confirmation message.
  2. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.
  3. Enter the “Username” and “Password” you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

  1. Go to the License Express login page and enter your Username and Password and then choose the Login button.
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  1. Under “Choose Method,” choose your email address. You’ll only be able to see part of the address.
  2. You’ll get an email from SAW with a verification code. Enter the last 6 digits of that code in the field after the dash and choose the “Submit” button.
  3. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.

Part 4: Finish setting up your License Express account

At this point, you’ll be logged into License Express for Business. Now you’ll need to provide information for your account. License Express will automatically enter your name and email address.

Part 5: Request Access to an Abandoned Vehicle Reporting Account

The person who applies for the Abandoned Vehicle Reporting account is the account administrator. The administrator handles generating access codes for their managers or employees and managing users who have access to the account. The system allows only one administrator per business. Managers and employees use access codes provided by the administrator to request access. Codes expire after 24 hours.

Administrator access

  1. Select your phone number type from the dropdown menu. This automatically defaults to Business. Enter your phone number and your extension (if applicable). Choose the “Next” button.
  2. Enter your address information: License Express will automatically select “USA” from the country dropdown menu.
    1. License Express will automatically select “USA” from the country dropdown menu.
    2. Enter your street address.
    3. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
    4. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
    5. Optional: Enter your unit number.
    6. Enter your city.
    7. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
    8. Enter your zip code.
    9. Choose the “Next” button.
  3. Now you need to verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:
    1. If our suggested address is correct, choose that option.
    2. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
    3. Choose the “Next” button.
  4. Next read the access agreement. Once you’ve read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.
  5. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Don’t use the “Back” button in your browser. When all your information is correct, choose the “Submit” button.
  6. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.
  1. From the main dashboard of your License Express account choose the “More” tab.
  1. Under the “Vehicle Services” heading, choose the “Request access to vehicle-related services” hyperlink.
  2. Under the “Abandoned Vehicle Reporting “heading choose the “Request access to an Abandoned Vehicle Reporting account” hyperlink.

Note: Access codes expire 24 hours after they are created.

  1. Next, select your access level from the “Access level” dropdown menu.
  2. Enter your Unified Business ID (UBI).
  3. Enter your RTTO # and choose the “Next” button
  4. Verify your location and choose the “Next” button to continue past the location(s) section.
  5. Complete the following steps based on your access level:
    1. Choose the “I'm the owner or supervisor” radio button.
    2. Enter your business license expiration date and choose the “Next” button.
    3. Choose the “Upload” hyperlink to attach a copy of your business license certificate issued by WA Department of Revenue, in the business license row and do the following:
      1. Enter a Description
      2. Choose the “Choose File” button
      3. Select the applicable file
      4. Choose “Open,” and choose “OK.”

Manager or Employee access

  1. Choose the “I'm not the owner or supervisor” radio button.
  2. Enter the appropriate answer in the What is your role in the organization field.
  3. Enter your Name and your Phone number.
  4. Enter your Email address and Confirm the email address.
  5. Choose the “Upload” hyperlink to attach a copy of your business license certificate issued by WA Department of Revenue, in the business license row and do the following:
    1. Enter a Description
    2. Choose the “Choose File” button
    3. Select the applicable file
    4. Choose “Open,” and choose “OK.”
  6. Enter the access number provided by your Administrator or Manager.
  7. Choose the “Next” button.
  8. After reviewing the summary, you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  9. You can choose the “Print” button to print the transaction confirmation or choose the “Continue” button to return to the Add vehicle services account page.

Add an impound notice

Add an impound notice

This guide provides the steps for new customers who have requested access for an Abandoned Vehicle Reporting account and now want to add an impound notice.

Part 1: Gather the required information

To add an impound notice you will need the following information:

  • Vehicle information
  • Impound Address/Location
  • Date Impounded,
  • Time Impounded
  • Start and End dates
  • Authorizing Agency or Person
  • Impound information

Part 1: Add an Impound Notice

  1. After you log in to your License Express account, you will need to enter the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else, and choose the “Submit” button.
  3. From the main dashboard of your License Express account, choose the “Abandoned Vehicle Inquiry” hyperlink.
  4. You need to choose the “License Plate” or “VIN” button to select the Search Type.
    1. Enter the License Plate number and the last 4 digits of the VIN number, if you selected License Plate.
    2. Enter the VIN number, if you selected VIN.
  5. Choose the “Next” button.
  6. Verify the vehicle information and choose the “Next.” button.
  7. After reviewing the vehicle information, you can choose the “Print Report Details” button to print the information displayed and choose the “Next” button.
  8. Next, choose the “Add Impound Notice” hyperlink and then choose the “Next” button.
  9. Here you want to complete the impound notice details in the following sections:
    1. Enter the Impound Address/Location, the Date Impounded, and then enter the Time Impounded.
    2. Select the appropriate option from the “AM/PM” dropdown menu.
    3. Enter the Authorizing Agency or Person.
    4. Choose the “Yes” or “No” button for the following questions:
      1. If the vehicle is not redeemed within 120 hours, it will be processed as abandoned and sold at auction question.
      2. Suspended driver license - the vehicle will be held at the direction of law enforcement question. Enter number of days held, if answering yes.
      3. Security deposit required by the towing firm question.
    5. Enter the Impound Charge.
    6. Enter the Daily Storage Charge.
    7. Enter the Tow Ticket, if applicable.
  10. Choose the “Next” button.
  11. After reviewing the summary, you can choose the “Submit” button to continue or the “Previous” button to make changes.
  12. Now, you can choose the “Print” button to print the Vehicle Impound Notice or choose the “Continue” button to return to your Abandoned Vehicle account.

Add an abandoned vehicle report

Add an abandoned vehicle report

This guide provides the steps for new customers who have requested access for an Abandon Vehicle Reporting Account and now want to add an Abandoned Vehicle Report.

Part 1: Gather the required information

To add an abandoned vehicle report you’ll need the following information:

  • Vehicle information
  • Name of police agency storing
  • Date abandoned

Part 2: Add an Abandoned Vehicle Report

  1. After you log in to your License Express account, you will need to enter the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your DAPS account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else
  3. From the main dashboard of your License Express account choose the “Abandoned Vehicle Inquiry” hyperlink.
  4. You will need to choose the “License Plate” or “VIN” button to select the Search Type.
    1. Enter the License Plate number and last 4 digits of the VIN.
    2. Enter the VIN number, if you selected VIN.
  5. Choose the “Next” button.
  6. Verify the vehicle information and choose the “Next” button.
  7. After reviewing the vehicle information, you can choose the “Print Report Details” button to print the information displayed and choose the “Next” button.
  8. Next, choose the “Add Abandoned Vehicle Report” hyperlink and then choose the “Next” button.
  9. Here you want to complete the abandoned vehicle report details in the following sections:
    1. Enter the Police Agency Storing.
    2. Enter the Date Stored.
    3. Enter the Date Abandoned.
  10. Choose the “Next” button.
  11. After reviewing the Summary, you can choose the “Submit” button to continue or the “Previous” button to make changes.
  12. Now, you can choose the “Print” button to print the Abandoned Vehicle Report or choose the “Continue” button to return to your abandoned vehicle account.

Create an affidavit of sale

Create an affidavit of sale

This guide provides the steps for new customers who have requested access to an Abandoned Vehicle Report and now want to create an Affidavit of Sale.

Part 1: Gather the required information

To create an Affidavit of Sale you will need the following information:

  • Vehicle information
  • Name of purchaser
  • Purchaser’s driver license number
  • Date vehicle was sold
  • Purchaser’s address

Part 2: Create an Affidavit of Sale

  1. After you log in to your License Express account, you will need to enter the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else, and choose the “Submit” button.
  3. From the main dashboard of your License Express account, choose the “Affidavit of Sale” hyperlink.
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  4. You need to choose the “License Plate” or “VIN” button to select the Search Type.
    1. Enter the License Plate number and the last 4 of VIN number, if you selected License Plate.
    2. Enter the VIN number, if you selected VIN.
  5. Verify the vehicle information and choose the “Next” button.
  6. Complete the following purchaser information:
    1. Enter the Name of Purchaser.
    2. Enter the Driver License Number.
    3. Enter the Date Vehicle Was Sold.
  7. Choose the “Next” button.
  8. Complete the following Purchaser Address information:
    1. Select the appropriate option from the “Country” dropdown menu, if applicable.
    2. Enter the Street Address.
    3. Select the appropriate option from the “Unit Type” dropdown menu and enter the unit, if applicable.
    4. Enter the City, select the State, and enter the Zip Code.
  9. Choose the “Next” button.
  10. Verify the address and choose the “Next” button.
  11. After reviewing the summary, you can choose the “Submit” button to proceed or the “Previous” button to make changes.
  12. Now, you can choose the “Print” button to print the Abandoned Vehicle Affidavit of Sale or choose the “Continue” button to return to your Abandoned Vehicle account.

Search filed AVR requests

Search filed AVR requests

This guide provides the steps for new customers who have requested access to Abandoned Vehicle Reporting (AVR) and now want to search a filed AVR request.

Part 1: Gather the required information

To search for a filed AVR request you’ll need the following information:

  • Vehicle information

Part 2: Search Filed AVR Requests

  1. After you log in to your License Express account, you will need to enter the last 6 digits of the Multi-Factor Authentication (MFA) code you received in your email and choose the “Submit” button. Secure Access Washington (SAW) sends the MFA codes to the email associated with your account.
  2. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a public computer or one that you share with anyone else. Choose the “Submit” button.
  3. From the main dashboard of your License Express account choose the “Search AVR Request” hyperlink.
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  1. Next, you can choose the “Plate” or “VIN” button to select the Search Type.
  2. Enter the License Plate number and the last 4 digits of the VIN number, if you selected License plate and then choose “Search”.
  3. Enter the VIN, if you selected VIN, and then choose “Search.”
  4. To view your letter, you can choose the “View Letters” hyperlink to see the Abandoned Vehicle Affidavit of Sale. Choose the “New Search” button to start a new search.