Driver Information and Adjudication System (DIAS) Guide

Driver Information and Adjudication System (DIAS) Guide

Use this guide to learn how to electronically access and update DOL driver records in License Express for Business.

The Driver Information and Adjudication System (DIAS) allows courts to electronically access and update DOL driver records. DIAS provides:

  • The ability to add and adjudicate unresolved traffic citations (UTCs).
  • Submit and correct court convictions, deferred prosecution, and pre-trial ignition interlock requirements.
  • Submit an abstract of judgment for motor vehicle loss.
  • Access driver records.
  • Request certified driver record inquiries.
  • Request certified driver photos.
  • Request address history.
  • Request to add and remove vehicle violation registration holds.

Who can access DIAS?

  • Municipal, district, and superior courts
  • Local and state government agencies
  • Prosecuting attorneys
  • Law enforcement

Table of Contents

Table of contents

Use this guide to learn how to electronically access and update DOL driver records in License Express for Business.

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We're updating our user guides

We recently upgraded the License Express portal and are still updating our user guides. FYI, screenshots in this guide might not match what you see in the system.

Account setup and maintenance

Account setup and maintenance

Register for a new License Express for Business account

Register for a new License Express for Business account

Before you get started

This guide is for DIAS business customers to register for a new License Express for Business account with the Department of Licensing (DOL).

You need to register for your own business account. If you already have one, you can request to add new services to your existing account. Each business is allowed one account administrator with as many managers and employees as needed.

Part 1: Gather the required information

You’ll need the following information to register and set up your account:

  • UBI, TIN, or EIN number
  • Driver Information and Adjudication Account ID

Part 2: Create a username and password for License Express

First, you must create a License Express account for yourself.

1. Go to the License Express login page and choose the “Create account” button.

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2. Choose the “License Express for Business” option and choose the “Next” button.

3. Enter your "First name" and "Last name" and choose the “Next” button.

4. Enter the "Username" you want to use.

5. Enter your "Email" and "Confirm email". Choose the “Next” button. We will send an email to that address with a link to activate your account.

  • Note: If necessary, you can set up other License Express accounts using the same email address in the future.

6. Enter your "Password" and "Confirm password" you want to use and choose the “Create account” button. The page will show a confirmation message.

7. Open the link in the email we sent you. Check your junk or spam folder if you do not see the email.

8. Enter the "Username" and "Password" you just created and choose the “Log in” button.

Part 3: Set up MFA

After you log in, we will automatically redirect you to SecureAccess Washington (SAW) to set up multi-factor authentication (MFA). We require this to help protect your identity and prevent fraud.

9. Under “Choose Method,” choose your email address. You will only be able to see part of the address.

10. You will get an email from SAW with a verification code. Enter the last 6 digits after the dash of that code and choose the “Submit” button.

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11. Decide if you want SAW to remember the device you’re using. Don’t check the box if you’re using a computer that is public or that you share with anyone else. Choose the “Submit” button.

Part 4: Finish setting up your License Express account

At this point, you will be logged into License Express for Business. Now you’ll need to provide information for your account. License Express will automatically enter your name and email address.

12. Select your phone number type from the dropdown menu. This automatically defaults to Business. Enter your phone number and your extension (if applicable). Choose the “Next” button.

13. Enter your address information: License Express will automatically select “USA” from the country dropdown menu.

License Express will automatically select “USA” from the country dropdown menu.

  1. Enter your street address.
  2. Optional: Enter a second line. Do not add information like apartment or suite numbers here.
  3. Optional: Select a unit type, such as "Apartment,” from the dropdown menu.
  4. Optional: Enter your unit number.
  5. Enter your city.
  6. License Express will automatically select “WA-Washington” from the state dropdown menu. If necessary, select a different state from the dropdown menu.
  7. Enter your zip code.
  8. Choose the “Next” button.

14. Verify your address. We might suggest small changes, like abbreviating “avenue” to “AVE” or adding the ZIP+4 digits to your zip code:

  1. If our suggested address is correct, choose that option.
  2. If you want to use the address you entered on the previous screen, choose the “Use the address I entered” option.
  3. Choose the “Next” button.
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15. Read the access agreement. Once you’ve read the terms, check the box next to “I agree to the terms of service above.” License Express will automatically fill in the date. Choose the “Next” button.

16. Check your information one more time. If you notice something incorrect, you can use the “Previous” button to make edits. Don’t use the “Back” button in your browser. When all your information is correct, choose the “Submit” button.

17. The page will show a confirmation code and the time and date when you registered. Keep these for your records. We may ask for them if you ever need to contact us for help. Choose the “Continue” button.

Part 5: Set up a DIAS account for yourself

Follow the process below if your business account is already established and you are a new administrator for the account. Online Services only allows one administrator per business. Managers and employees use access codes provided by the administrator to request access. Codes expire after 24 hours.

Administrator access

18. Under the “Driver Services” heading, choose the “Request access to driver-related services” button.

19. You will request access under the “Driver Info & Adjudication” header and choose the “Driver Info and Adjudication Access” button. Make sure you have the required information (UBI, TIN, or EIN # and DIAS account ID).

20. You’ll see a screen confirming the information you need to move forward with requesting access. Choose the “Next” button.

21. You will need to complete the following steps in the “What account are you trying to access?” section:

  1. Choose a state or federal ID option.
  2. Enter the “State or federal ID.”
  3. Enter the “Driver Information and Adjudication System ID number.”
  4. Choose the access level you would like to request.
  5. Choose the “Next” button.
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22. On the next screen, you will need to complete the following steps for the “Your business role” section:

  1. Enter “Your name.”
  2. Provide an answer for the “Are you the owner or supervisor?” question.
  3. Provide an answer for the “What’s your role in your organization” question. This field may not apply.
  4. Choose the “Next” button.
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23. Choose the checkbox to agree to the terms of service after reviewing the information on the screen and choose the “Next” button.

24. Review the "Summary screen and then choose “Submit.”

25. You can choose the “Print” button to print your confirmation or choose “Continue.” You will receive an email once DOL approves your access.

Manager and employee access

26. Under the “Driver Services” heading, choose the “Request access to driver-related services” button.

27. You will request access under the “Driver Info & Adjudication” header and choose the “Driver Info and Adjudication Access” button. Make sure you have the required information (UBI, TIN, or EIN # and DIAS account ID).

28. You’ll see a screen confirming the information you need to move forward with requesting access. Choose the “Next” button.

29. You will need to complete the following steps in the “What account are you trying to access?” section:

  1. Choose a state or federal ID option.
  2. Enter the “State or federal ID.”
  3. Enter the “Driver Information and Adjudication System ID number.”
  4. Choose the access level you would like to request.
  5. Choose the “Next” button.
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30. Enter the access code provided to you by the administrator and choose the “Next” button.

31. Review the Summary screen information and choose the “Submit” button.

32. You can choose the “Print” button to print your confirmation or choose “Continue.” You will receive an email once DOL approves your access.

Manage user logons in License Express

Manage user logons in License Express

Before you get started

This guide is for DIAS business customers who want to do one of the following options through their business account with the Department of Licensing (DOL):

  • Generate an access code for managers or employees
  • Change or remove other user’s access to DIAS accounts

Create an access code for another user

To allow another user to view your DIAS account or complete transactions, you’ll need to create an access code for them. Follow the steps below to create an access code.

1. On the “Summary” page, find the DIAS account you want to allow another user to access. Under the “Account Management” heading, choose “Create new user access code.”

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2. In the “Access Level” dropdown, select what level of access you want this user to have.

Note: License Express will auto-fill your business name and address.

3. Choose the “Submit” button.

4. On the “Confirmation” page, you’ll see a request code and the date and time when you submitted your request. Keep this information for your records. We may ask for it if you need to contact us for help.

5. You can either choose the “Continue” button to go back to your dashboard or the “Print” button to print your confirmation page.

6. We’ll send the access code to the email address you use for this DIAS account. Give this to the user you want to have access to your account. Then have them follow our guide on registering using an access code.

Change or remove access to a DIAS account

Follow the steps below to change whether or how another user can access one of your DIAS accounts.

7. On the “Summary” page, find the DIAS account you want to change or remove a user’s access to. Under the “Account Management” heading, choose “Users List.”

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8. You’ll see a table with a list of users who have access to this account. Find the user whose access you want to change or remove.

  1. To change a user’s access level, choose “Change Access.” Go to step 9.
  2. To remove a user’s access, choose “Remove Access.” Go to step 13.

Change a user’s access to a DIAS account

9. In the “Access Level” dropdown, select what you want to change the user’s access level to and choose the “Submit” button.

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10. On the “Confirmation” page, you’ll see a request code and the date and time when you submitted your request. Keep this information for your records. We may ask for it if you need to contact us for help.

11. You can either choose the “Continue” button to go back to your dashboard or the “Print” button to print your confirmation page.

Remove a user’s access to a DIAS account

12. Check the box next to “Remove user’s access” and choose the “Submit” button. License Express will auto-fill the location, name, and address, as well as the user’s name, email address, and current access level.

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13. On the “Confirmation” page, you’ll see a request code and the date and time when you submitted your request. Keep this information for your records. We may ask for it if you need to contact us for help.

14. You can either choose the “Continue” button to go back to your dashboard or the “Print” button to print your confirmation page.

Search for drivers and request abstract driving records (ADR)

Search for drivers and request abstract driving records (ADR)

Search for drivers

Search for drivers

Before you get started

This guide provides steps for DIAS business customers to search for driver information from the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information about the driver you’re searching for:

  • Driver license number
  • First name
  • Last name
  • Date of birth

Part 2: Search for your driver

If you only have a driver license number, then you can use this section to locate driver’s information.

Search by driver license number

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To search for a customer using their driver license number, you will choose the “Driver DLN Search” hyperlink.

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3. Type their driver license number into the required field and choose the “Next” button.

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Search by the driver’s name

If you have the driver’s name and need to locate the driver license number, then you can use this section to search by name.

4. After you login to your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

5. To search for a customer using their name, you will choose the “Driver name search” hyperlink.

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6. Type their “First name” and “Last name.” Alternatively, you can also search using their “Middle name” or “Date of birth” if you have the information. If not, go ahead and choose the “Next” button.

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Request an abstract driver record (ADR)

Request an abstract driver record (ADR)

Before you get started

This guide provides the steps for DIAS business customers to request an Abstract Driver Record (ADR) from the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information about the driver so you can request an ADR:

  • Driver license number
  • First name
  • Last name
  • Date of birth

Part 2: Request and view an ADR

You can choose to request and view an ADR by searching for a driver using their driver license number or name.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To search for a customer to request the ADR, you can choose the “Driver DLN Search” or “Driver name search” hyperlink from the I Want To panel.

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3. Depending on the search option you chose, you will need to enter their DLN or name information to locate the driver. Choose the “Next” button.

4. Choose the “ADR Type” you want to request from the dropdown menu and then choose “Request ADR.”

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5. After you request the ADR, you will need to choose the “View ADR” button to open the ADR. An internet browser will open for you to view and print, if applicable.

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Submit conviction and infraction information

Submit conviction and infraction information

Report a court conviction

Report a court conviction

Before you get started

This guide provides steps for DIAS business customers to report a court conviction for a driver to the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information to report a conviction:

  • Driver license number
  • First, last, and middle name
  • Court conviction information

Part 2: Report a court conviction

To report a court conviction to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the court conviction information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Abstract of Court Record panel, choose the “Report Court Conviction” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Add new conviction panel, choose the “Add Court Conviction” button.

7. On the Conviction screen, you will need to complete the following steps below to add information regarding the court conviction you want to report:

  1. Enter the “Citation Number.”
  2. Enter the “Conviction Date.”
  3. Enter the “Offense Date.”
  4. Optional: Enter the “Hour” and “Minute.”
  5. Choose the answer from the dropdown to indicate if the driver has a CDL/CLP.
  6. Choose the answer from the dropdown if you need to indicate the driver aided and abetted.
  7. Choose the “Next” button.
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8. On the “Charge” screen, you will need to complete the following steps below to add information regarding the charge information for the court conviction:

  1. Enter the “RCW” or choose the “Search” hyperlink to manually search for one.
  2. Select the appropriate ACD code from the “Description” dropdown menu. Menu options change depending on the RCW you chose.
  3. Select an option from the “Court Disposition” dropdown menu. The Finding/Judgment field auto-populates depending on the option you choose.
  4. Select the answer from the “Amended?” dropdown menu.
  5. Select the answer from the “CMV,” “16 Pass.,” “HazMat,” “Fatality,” and “Exempt” dropdown menus.
  6. Complete any required fields in the “DUI” or “Discretionary” section, if applicable. These only display for alcohol-related offenses.
  7. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen

Report a minor in possession

Report a minor in possession

Gather the required information

You may need the following information to report a minor in possession conviction:

  • Driver license number
  • First, last, and middle name
  • Minor in possession information

Report a minor in possession

To report a minor in possession conviction to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the minor in possession information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a minor in possession conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Abstract of Court Record panel, choose the “Report Minor In-Possession” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Add Minor In Possession panel, choose the “Add Minor In Possession” button.

7. On the “Minor In Possession” screen, you will need to complete the following steps below to add information regarding the minor in possession you want to report:

  1. Enter the “Citation Number.”
  2. Enter the “Conviction Date.”
  3. Enter the “Offense Date.”
  4. Optional: Enter the “Hour” and “Minute.”
  5. Choose the answer from the dropdown to indicate if the driver has a CDL/CLP.
  6. Choose the answer from the dropdown if you need to indicate the driver aided and abetted.
  7. Choose the “Next” button.
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8. On the “Charge” screen, you will need to complete the following steps below to add information regarding the charge information for the minor in possession:

  1. Enter the “RCW“ or choose the “Search” hyperlink to manually search for one.
  2. Select the appropriate ACD code from the “Description“ dropdown menu. Menu options change depending on the RCW you chose.
  3. Select an option from the “Court Disposition” dropdown menu. The Finding/Judgment field auto-populates depending on the option you choose.
  4. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Report a probation violation

Report a probation violation

Part 1: Gather the required information

You may need the following information to report probation violation:

  • Driver license number
  • First, last, and middle name
  • Probation violation information

Part 2: Report a probation violation

To report a probation violation to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the probation violation information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a probation violation for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Abstract of Court Record panel, choose the “Report Probation Violation” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Add Probation Violation panel, choose the “Add Probation Violation” button.

7. On the “Probation Violation“ screen, you will need to complete the following steps below to add information regarding the probation violation you want to report:

  1. Enter the “Citation Number.”
  2. Enter the “Conviction Date.”
  3. Enter the “Offense Date.”
  4. Optional: Enter the “Hour “and “Minute.”
  5. Choose the answer from the dropdown to indicate if the driver has a CDL/CLP.
  6. Choose the “Next” button.
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8. On the “Charge” screen, you will need to select the appropriate answer from the following dropdown menus and then choose the “Next” button:

  1. “No Valid License”
  2. “No Insurance”
  3. “BAC/THC above limit”
  4. “Refusal”
  5. “No IID”

Note: The RCW, Description, Court Disposition, and Committed fields auto-fill for you.

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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Remove a conviction

Remove a conviction

Before you get started

This guide provides steps for DIAS business customers to remove a court conviction for a driver and report the removal to the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information to remove a conviction:

  • Driver license number
  • First, last, and middle name
  • Court conviction information

Part 2: Remove a conviction

To remove a court conviction to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue removing the conviction.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To remove a conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Abstract of Court Record panel, choose the “Remove Conviction” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. Locate the “Driver Convictions” panel at the bottom of the screen and choose the “Citation #” hyperlink that you want to remove.

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7. In the Remove existing conviction panel, choose the “Remove Conviction” button.

8. Select the “Removal Reason” from the dropdown menu. Enter an “Explanation,” if applicable, and choose the “Next” button.

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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Submit deferred prosecution information

Submit deferred prosecution information

Report a deferred prosecution

Report a deferred prosecution

Part 1: Gather the required information

You may need the following information to report a deferred prosecution:

  • Driver license number
  • First, last, and middle name
  • Deferred prosecution information

Part 2: Report a deferred prosecution

To report a deferred prosecution to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the deferred prosecution information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Deferred Prosecution panel, choose the “Report Deferred Prosecution” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

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Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

6. In the Add Deferred Prosecution panel, choose the “Add Deferred Prosecution” button.

7. On the Deferred Prosecution screen, you will need to complete the following steps below to add information regarding the deferred prosecution you want to report:

  1. Enter the “Citation Number.”
  2. Enter the “Conviction Date.”
  3. Enter the “Offense Date.”
  4. Optional: Enter the “Hour” and “Minute.”
  5. Choose the answer from the dropdown to indicate if the driver has a CDL/CLP.
  6. Choose the answer from the dropdown if you need to indicate the driver aided and abetted.
  7. Choose the “Next” button.
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8. On the “Charge” screen, you will need to complete the following steps below to add information regarding the charge information for the deferred prosecution:

  1. Enter the “RCW” or choose the “Search” hyperlink to manually search for one.
  2. Select the appropriate ACD code from the "Description” dropdown menu. Menu options change depending on the RCW you chose.
  3. The Court Disposition and Finding/Judgment field auto-populates for you.
  4. Select the answer from the “Amended?” dropdown menu.
  5. Select the answer from the “CMV,” “16 Pass.,” “HazMat,” “Fatality,” and “Exempt” dropdown menus.
  6. Complete any required fields in the “DUI” or “Discretionary” section, if applicable. These only display for alcohol-related offenses.
  7. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Report a deferred prosecution revoked

Report a deferred prosecution revoked

Part 1: Gather the required information

You may need the following information to report a deferred prosecution revoked:

  • Driver license number
  • First, last, and middle name
  • Deferred prosecution revoked information

Part 2: Report a deferred prosecution revoked

To report a deferred prosecution revoked to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the deferred prosecution revoked information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Deferred Prosecution panel, choose the “Report Deferred Prosecution Revoked” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Add Deferred Prosecution Revoked panel, choose the “Add DP Revoked” button.

7. On the “Deferred Prosecution” screen, you will need to complete the following steps below to add information regarding the deferred prosecution revoked you want to report:

  1. Enter the “Citation Number.”
  2. Enter the “Conviction Date.”
  3. Enter the “Offense Date.”
  4. Optional: Enter the “Hour” and “Minute.”
  5. Choose the answer from the dropdown to indicate if the driver has a CDL/CLP.
  6. Choose the answer from the dropdown if you need to indicate the driver aided and abetted.
  7. Choose the “Next” button.
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8. On the “Charge” screen, you will need to complete the following steps below to add information regarding the charge information for the deferred prosecution revoked:

  1. Enter the “RCW” or choose the “Search” hyperlink to manually search for one.
  2. Select the appropriate ACD code from the "Description” dropdown menu. Menu options change depending on the RCW you chose.
  3. The Court Disposition and Finding/Judgment field auto-populates for you.
  4. Select the answer from the “Amended?” dropdown menu.
  5. Select the answer from the “CMV,” “16 Pass.,” “HazMat,” “Fatality,” and “Exempt” dropdown menus.
  6. Complete any required fields in the “DUI” or “Discretionary” section, if applicable. These only display for alcohol-related offenses.
  7. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Submit UTC information

Submit UTC information

Report an unresolved traffic citation

Report an unresolved traffic citation

Before you get started

This guide provides steps for DIAS business customers to report an unresolved traffic citation for a driver to the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information to report an unresolved traffic citation:

  • Driver license number

  • First, last, and middle name

  • Unresolved traffic citation information

Part 2: Report an unresolved traffic citation

To report an unresolved traffic citation to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the unresolved traffic citation information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Notice of Unresolved Traffic Citation panel, choose the “Report Unresolved Traffic Citation” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the "Add new UTC" panel, choose the “Add new UTC” button.

7. On the “Unresolved Traffic Citation” screen, you will need to complete the following steps below to add information regarding the unresolved traffic citation you want to report:

  1. Enter the “Citation Number.”
  2. Enter the “Conviction Date.” 
  3. Enter the “Offense Date.”
  4. Optional: Enter the “Hour” and Minute.”
  5. Choose the answer from the dropdown to indicate if the driver has a CDL/CLP.
  6. Choose the answer from the dropdown if you need to indicate the driver aided and abetted.
  7. Choose the “Unresolved Traffic Citation Type” from the dropdown menu.
  8. Choose the “Next” button.
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8. On the “Charge” screen, you will need to complete the following steps below to add information regarding the charge information for the unresolved traffic citation:

  1. Enter the “Underlying RCW” or choose the “Search” hyperlink to manually search for one.
  2. Select the appropriate ACD code from the “Underlying Description” dropdown menu. Menu options change depending on the RCW you chose.
  3. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Adjudicate an unresolved traffic citation

Adjudicate an unresolved traffic citation

Before you get started

This guide provides steps for DIAS business customers to adjudicate an unresolved traffic citation for a driver and report it to the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information to adjudicate an unresolved traffic citation:

  • Driver license number
  • First, last, and middle name
  • Unresolved traffic citation information

Part 2: Adjudicate an unresolved traffic citation

To adjudicate an unresolved traffic citation and report it to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the unresolved traffic citation adjudication information.

  1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.
  2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.
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  3. From the Notice of Unresolved Traffic Citation panel, choose the “Adjudicate existing UTC” hyperlink.
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  4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.
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  5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

    Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.
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  6. Locate the “Driver UTCs” panel at the bottom of your screen and choose the “Citation #” hyperlink of the unresolved traffic citation that you want to adjudicate.
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  7. From the Adjudicate UTC panel, choose the “Update UTC” button.
  8. Review the UTC Details screen and choose the “Next” button.
  9. Review the Summary screen and choose the “Next” button.
  10. Review the Confirm Submission screen and choose the “Submit” button.
  11. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Request an unresolved traffic citation re-issue fee removal

Request an unresolved traffic citation re-issue fee removal

Part 1: Gather the required information

You may need the following information to request an unresolved traffic citation re-issue fee removal:

  • Driver license number
  • First, last, and middle name
  • Unresolved traffic citation information

Part 2: Request an unresolved traffic citation re-issue fee removal

To request an unresolved traffic citation re-issue fee removal from DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the information to request the removal of the re-issue fee.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Notice of Unresolved Traffic Citation panel, choose the “Request UTC re-issue feel removal” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. Locate the “Driver UTCs” panel at the bottom of your screen and choose the “Citation #” hyperlink of the unresolved traffic citation that you want to adjudicate.

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7. From the Request UTC re-issue feel removal panel, choose the “Request Fee Removal” button.

8. On the “UTC Re-issue Feel Removal” screen, you will need to complete the following steps to provide more information for why you are requesting a re-issue fee removal:

  1. Enter the “Adjudication Date.”
  2. Select the applicable option from the “Removal Reason” dropdown menu.
  3. Enter any additional information in the “Explanation” field.
  4. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Submit other court forms

Submit other court forms

Request a certified copy of a drive record

Request a certified copy of a drive record

Before you get started

This guide provides steps for DIAS business customers to request a certified copy of a drive record from the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information to request a certified copy of a drive record:

  • Driver license number
  • First, last, and middle name
  • Requestor information

Part 2: Request a certified copy of a drive record

To request a certified copy of a drive record from DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue requesting the documents.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To request a certified copy of a drive record, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Other Forms panel, choose the “Certified Copy of Drive Record” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. From the Certified Records Request panel, choose the “Certified Records Request” button.

7. On the “Records requested” screen, complete the following steps to indicate what documents you are requesting:

  1. Enter the date in the “Violation/arrest date” field.
  2. Choose the “Status,” “Certified photo,” or “Address history” checkboxes, as applicable.
  3. Optional: Enter any “Additional Information” in the text field.
  4. Choose the “Next” button.
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8. On the “Requestor information” screen, complete the following steps to provide information on whose requesting the information:

  1. Enter the “Requestor name.”
  2. Enter the “Agency/Department.”
  3. Enter the “(Area code) Telephone number.”
  4. Enter the “Email address.”
  5. Optional: Enter the “(Area code) Fax number,” if applicable.
  6. Optional: Enter a different email if it’s different from the requestor.
  7. Optional: Enter the “(Area code) Fax number” (if different than requestor), if applicable.
  8. Choose the “Yes” or “No” button to indicate if you are law enforcement.
  9. Choose the “Next” button.
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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Report a judgment for motor vehicle loss

Report a judgment for motor vehicle loss

Before you get started

This guide provides steps for DIAS business customers to report a judgment for motor vehicle loss for a driver to the Department of Licensing (DOL).

Part 1: Gather the required information

You may need the following information to report a judgment for motor vehicle loss:

  • Driver license number
  • First, last, and middle name
  • Judgment information

Part 2: Report a judgment for motor vehicle loss

To report a judgment for motor vehicle loss to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the judgment for motor vehicle loss information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a judgment for motor vehicle loss for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Other Forms panel, choose the “Judgment for Motor Vehicle Loss” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Judgment for Motor Vehicle Loss panel, choose the “Motor Vehicle Loss Judgment” button.

7. On the “Plaintiff – Information” screen, enter the “DLN” into the field and press your Tab key. All remaining fields should auto-populate with information if a record exists for the plaintiff. Complete the following steps to enter information manually if a driver isn’t found:

  1. Enter the “DLN.” The DLN State defaults to Washington. You can change this if you need to.
  2. Enter the “Last name.”
  3. Optional: Enter the “First Name” and “Middle Name.”
  4. Enter the “Street” and “City.”
  5. Select the “State” from the dropdown menu.
  6. Enter the “Zip.”
  7. Choose the “Next” button.
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8. On the “Plaintiff – Attorney/Insurance” screen, select the answer from the “Add Attorney Information” dropdown menu and complete the following steps if you chose “Yes:”

  1. Select the “Attorney” from the dropdown menu.
  2. Enter the “Attorney Company name” and “Attorney Phone number.” You can override the name by using the “Override Attorney Name” checkbox, if needed.
  3. Verify the address and use the “Override Address” checkbox if you need to change it.
  4. Choose the “Next” button.
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9. On the “Plaintiff – Attorney/Insurance” screen, select the answer from the “Add Insurance Information” dropdown menu and complete the following steps if you chose “Yes:”

  1. Select the “Insurance Company” from the dropdown menu.
  2. Enter the “Representative Name” and “Representative Phone number.” You can override the name by using the “Override Company Name” checkbox, if needed.
  3. Verify the address and use the “Override Address” checkbox if you need to change it.
  4. Choose the “Next” button.
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10. On the “Judgment Information” screen, complete the following steps to fill out the judgment information:

  1. Choose the “Collision” or “Theft” button to select the type of incident.
  2. Enter the “Court Case Number.”
  3. Enter the “Judgment Amount.”
  4. Enter the “Incident Date,” “File Date,” and “Judgment Date.”
  5. Select an answer to indicate if this is an extension.
  6. Choose the “Next” button.
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11. On the “Judgment Type” screen, choose one of the following buttons and complete any required fields that may display:

  1. Judgment Unsatisfied
  2. Default on Installment Order
  3. Discharged through Bankruptcy
  4. Judgment by Default
  5. Payment By Installment Order
  6. Judgment Fully Satisfied
  7. Vacate Judgment

12. Choose the “Next” button.

13. Review the Confirm Submission screen and choose the “Submit” button.

14. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Request an early reinstatement

Request an early reinstatement

Part 1: Gather the required information

You may need the following information to request an early reinstatement:

  • Driver license number
  • First, last, and middle name
  • Court conviction information

Part 2: Request an early reinstatement

To request an early reinstatement from DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the information to request an early reinstatement.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Other Forms panel, choose the “Early Reinstatement Request” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Early Reinstatement Request panel, choose the “Early Reinstatement Request” button.

7. On the “Charge Details” screen, you will need to complete the following steps below to add information regarding the early reinstatement you’re requesting:

  1. Enter the “RCW” or choose the “Search” hyperlink to manually search for one.
  2. Select the appropriate ACD code from the “Description” dropdown menu. Menu options change depending on the RCW you chose.
  3. Enter the “Offense Date” and “Citation/Case/Complaint Number.”
  4. Choose the “Next” button.
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8. Review the Confirm Submission screen and choose the “Submit” button.

9. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Report an incompetency evaluation

Report an incompetency evaluation

Part 1: Gather the required information

You may need the following information to report an incompetency evaluation:

  • Driver license number
  • First, last, and middle name
  • Court conviction and incompetency evaluation information

Part 2: Report an incompetency evaluation

To report an incompetency evaluation to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the incompetency evaluation information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report an incompetency evaluation for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Other Forms panel, choose the “Report Incompetency Evaluation” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Report Incompetency Evaluation panel, choose the “Report Incompetency Evaluation” button.

7. On the “Report Incompetency Evaluation” screen, enter the “Citation Number,” “Citation Date,” “Competency Evaluation Date,” and choose the “Next” button.

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8. Review the Confirm Submission screen and choose the “Submit” button.

9. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Request an early reinstatement of an incompetency evaluation

Request an early reinstatement of an incompetency evaluation

This guide provides steps for DIAS business customers to request an early reinstatement of an incompetency evaluation for a driver to the Department of Licensing (DOL).

Gather the required information

You may need the following information to request an early reinstatement of an incompetency evaluation:

  • Driver license number
  • First, last, and middle name
  • Court conviction and incompetency evaluation information

Request an early reinstatement of an incompetency evaluation

To request an early reinstatement of an incompetency evaluation from DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the request for an early reinstatement of an incompetency evaluation.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report a court conviction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the “Other Forms panel,” choose the “Early Reinstatement of Incompetency Evaluation” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the “No first name” or “No middle name” checkboxes, then you must still provide a last name and date of birth.

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6. Locate the “Driver Incompetency Evaluations” section at the bottom of the screen and choose the “Citation #” hyperlink.

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7. In the “Early Reinstatement of Incompetency Evaluation panel,” choose the “Early Reinstatement Request” button.

8. On the “Early Reinstatement of Incompetency Evaluation” screen, enter the “Early Reinstatement Date” and then choose the “Next” button.

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9. Review the Confirm Submission screen and choose the “Submit” button.

10. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Submit pretrial ignition interlock device information

Submit pretrial ignition interlock device information

Add a new pretrial ignition interlock device (IID)

Add a new pretrial ignition interlock device (IID)

Gather the required information

You may need the following information to add a new pretrial IID:

  • Driver license number
  • First, last, and middle name
  • Court conviction and IID information

Add a new pretrial IID

To add a new pretrial IID and report it to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue entering the new pretrial IID information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To add a new pretrial IID for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Pretrial IID panel, choose the “Add new Pretrial IID” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. In the Add new Pretrial IID panel, choose the “Add new Pretrial IID” button.

7. On the “Pretrial IID Information” screen, enter the “Pretrial Ordered Date,” “Citation Number,” “Offense Date,” and then choose the “Next” button.

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8. Review the Confirm Submission screen and choose the “Submit” button.

9. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Remove a pretrial ignition interlock device (IID)

Remove a pretrial ignition interlock device (IID)

Gather the required information

You may need the following information to remove a pretrial IID:

  • Driver license number
  • First, last, and middle name
  • Court conviction and IID information

Remove a pretrial IID

To remove a pretrial IID and report it to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue reporting the IID removal information.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To remove a pretrial IID for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Pretrial IID panel, choose the “Remove Pretrial IID” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the “No first name” or “No middle name” checkboxes, then you must still provide a last name and date of birth.

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6. Locate the “Driver Pretrial IIDs” panel and choose the “Indicator” hyperlink.

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7. In the Remove Pretrial IID panel, choose the “Remove Pretrial IID” button.

8. Review the Confirm Submission screen and choose the “Submit” button.

9. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Submit vehicle violation payment information

Submit vehicle violation payment information

Report proof of payment for a vehicle violation

Report proof of payment for a vehicle violation

Part 1: Gather the required information

You will need the following information to report proof of payment for a vehicle violation:

  • License plate number
  • Vehicle violation information

Part 2: Report a proof of payment for a vehicle violation

To report proof of payment for a vehicle violation to DOL, you will need to provide the license plate number, then you can continue entering the proof of payment for a vehicle violation.

1. After you log into your account, you will choose the “Driver Info. & Adjudication” hyperlink to access your options.

2. To report proof of payment for a vehicle violation, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Vehicle Violations panel, choose the “Payment of Vehicle Violation” hyperlink.

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4. On the “Vehicle Information” screen, enter the “License plate number” and then choose the “Next” button.

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5. On the “Dispositions Payments” screen, complete the following steps to add information relating to the vehicle violation:

  1. Enter the “Violation date.”
  2. Enter the “Amount of the violation.”
  3. Enter the “Ticket/Docket number.”
  4. Choose the “Dismissed,” “Failure to pay,” “Paid,” or “Date Paid” checkbox.
  5. Enter the “Date Paid” if you chose the Paid checkbox.
  6. Choose the “Next” button.
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6. Review the Confirm Submission screen and choose the “Submit” button.

7. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.

Report a record correction

Report a record correction

Part 1: Gather the required information

You may need the following information to report a record correction:

  • Driver license number
  • First, last, and middle name
  • Court conviction information

Part 2: Report a record correction

To report a record correction to DOL, you will need to first locate the driver with a driver license number or their name. Once you locate their information, then you can continue with reporting the record correction.

1. After you log into your account, you will choose the “Driver Info and Adjudication” hyperlink to access your options.

2. To report a record correction for a driver, you will choose the “Submit court forms” hyperlink from the I Want To panel.

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3. From the Abstract of Court Record panel, choose the “Report Record Correction” hyperlink.

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4. You can enter the “License Number (DLN)” or choose the “No License Number” checkbox. The License Jurisdiction defaults to Washington. Choose the “Next” button. Skip to step 6 if you were able to locate a driver with a DLN.

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5. If you did not have the driver license number and chose the “No License Number” checkbox, then you will need to provide the Last name, First name, Middle name, and Date of birth to find a driver. Choose the “Next” button.

Note: If you choose the No first name or No middle name checkboxes, then you must still provide a Last name and Date of birth.

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6. Locate the “Driver Convictions” panel at the bottom of the screen and choose the “Citation #” hyperlink that you want to correct.

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7. In the Correct existing conviction panel, choose the “Update Conviction” button.

8. From the “Conviction” screen, correct the applicable fields and choose the “Next” button.

9. From the “Charge” screen, correct the applicable fields and choose the “Next” button.

10. Review the Confirm Submission screen and choose the “Submit” button.

11. You can choose the “Print” button from the Confirmation screen or the “Continue” button to return to main screen.